WEBVTT
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The topics and opinions expressed on the following show are
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solely those of the hosts and their guests and not
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those of W four WN Radio. It's employees are affiliates.
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We make no recommendations or endorsement for radio show programs, services,
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or products mentioned on air or on our web. No liability,
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explicit or implied shall be extended to W four WN Radio.
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It's employees are affiliates. Any questions or comment should be
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directed to those show hosts. Thank you for choosing W
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four WN Radio.
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This is Beyond Confidence with your host d W Park.
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Do you want to live a more fulfilling life? Do
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you want to live your legacy and achieve your personal, professional,
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and financial goals?
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Well?
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Coming up on Dvparks Beyond Confidence, you will hear real
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stories of leaders, entrepreneurs, and achievers who have stepped into discomfort,
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shattered their status quo, and are living the life they want.
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You will learn how relationships are the key to achieving
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your aspirations and financial goals. Moving your career business forward
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does not have to happen at the expense of your
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personal or family life or vice versa. Learn more at
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www Don't divpork dot com and you can connect with
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div at contact edts divpark dot com. This is beyond
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confidence and now here's your host, div Park.
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Good morning listeners, It's Tuesday and so much fun to
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be here. So today's conversation is everyone's thinking about it,
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regardless whether you're an entrepreneur, whether you're a professional, shall
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I go for that ask when I am changing jobs
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or if you're an entrepreneur I'm providing a lot of value,
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can I increase my prices? And this has been an
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age old question that I have seen my clients ask
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time and time again, and that's what we are going
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to be tackling today. So stay tuned, and I want
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to think each and every one of you who have
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got a book, especially the agency, which in today's day
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in world is a very important thing because those days
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are gone when we were thinking about AI. Maybe there
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in the future, AI has stepped into a daily workflows.
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So if you are looking to future proof your career,
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or even if you're thinking, how can I keep on
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expanding in the era of AI, how can I use
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it in a way that will enhance and augment my
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career in entrepreneurship, then that the book is for you,
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and I do want to say thank you to all
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of you who reach out to us and get a box.
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Thank you, thank you, thank you, and let's get started.
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Welcome John, Thanks.
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So much, Davia. It is so great to be here
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with you today.
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Oh, excited for our conversation John. So, John, do you
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recall a moment in your youth that may have shaped
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the rest of your life? Then it was a moment
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or a person that left a positive mark on you.
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Yeah. Yeah, Actually, the thing that strikes me the most
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is probably a story when I was early in my
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career and I was moving from Portland, Oregon, all the
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way to Richmond, Virginia, which is about as far away
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from Oregon as you can be and still be in
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the United States. That was a huge move and I'd
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always lived in Oregon for my whole lifetime, was born,
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raised here, and eventually just leapt into the Fortune five hundred.
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But this was a pivotal experience because I was interviewing
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with Capital One Financial and they had the most difficult
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and challenging pay negotiation process and interview and process that
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I'd ever seen anywhere, and it was exciting for me.
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I was a young recruiter I'd been maybe five six
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years of experience, got a chance to go work for them.
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Their selection process was designed to kill nine out of
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ten applicants. That's nine out of ten people that are
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interviewing are not getting an offer there. It was just
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so difficult. I had to pass twenty four different behavioral
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interview screens, a business case interview, and three tests, three
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big long brain assessments. And so at the end of
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that process, this guy named Chip who was my recruiter
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through the process of capital Ie recruiter, and he and
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I are still friends today. This was nineteen ninety eight,
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so a long time ago. He came into the room
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and I'm like mopping the blood off of myself because
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it was is such a harrowing experience. I couldn't believe
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I'd just been through this. He pulled up this chair
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and sat down next to me, and he said, John,
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I'm going to give it to you straight here. We
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have interviewed over twenty people for this IT recruiting position
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that we have open. Right now. We're on the eve
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of y two k, which was a huge IT looming issue.
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We really need you. There are only two people that
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have passed the process and the other guy just withdrew.
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So what's it going to take to get you to
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come on board and take this offer? And so Chip
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and I had a conversation about that, and I said, well,
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how about more salary, how about a bigger bonus tier,
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you know, a higher level in the organization to start with.
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What about the relocation? Could we make that a little
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bit better because I'm selling a house and buying a
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house and moving a whole family. And the answers from
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Chip were yes, yes, yes, yes, yes. I mean he
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said yes to just about everything I put out there.
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And I was so excited to be a flying home
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to share the news with my family that we were
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going to be moving to Virginia. Chip was excited, everyone
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was excited, the hiring manager was excited. But I spent
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the next like three years, and this is why it
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was so impactful. I had a good relationship with Chip.
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If I had handled that a little differently, I might
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have gotten a lot more. That was a first time,
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even in my own recruiting career, that I felt this
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huge level of leverage and I didn't know what to
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do with that, and I wasn't prepared for it. So
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I just asked for things and I got everything. And
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I spent the next three and a half years working
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at Capital One actually negotiating pay packages for them. Wondering
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how much money I had left on the table a
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long time ago, and that just seed, that seed of
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thought just germinated in my mind for a long long time.
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I started tracking how much money my candidates were leaving
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on the table and reporting that to my bosses as
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a win for me. I look at how much I
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saved the company and negotiation savings over the course of
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the year. Usually it was ten or twelve times my
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annual pay. So there was a lot of money being
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left on the table and that was a huge pivotal
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moment for me and ultimately led to the founding of
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Salary Coach, which is the business I run today.
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So when you talk about and I've seen a lot
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of my clients be so hesitant, so many executives be
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hasden like what if they had drawn you off? What
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if they're an A.
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And there.
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What happens is for executives is they struggle with it.
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And in your vast experience, what have you seen are
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some of the fallacies that prevent executives in sharing the
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value that they bring for the compensation they deserve.
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Sure, I think the biggest thing is fear of loss,
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followed by a healthy dose of imposter syndrome that haunts
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us all. Even the most confident people have a little
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bit of that, like what if I'm not worth that?
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And it holds you back. You don't know how other
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people are going to value you. You might know how
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you value yourself, but you realize if you're an executive,
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you have some life experience and you've been through this,
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and you realize that what you think of yourself is
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very important. But what other people, especially people with the
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power to hold things back from you, what they think
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is also really important. And since you can't read their mind,
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it's a high stakes game. So I think it's fear
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of loss more than anything. But here's something that people
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believe that isn't really true in my experience. Now, keep
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in mind that I've been the head of global recruiting
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for multiple Fortune five hundred companies now and I was
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exclusively responsible for executive recruitment, pay negotiation, onboarding and all that.
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During all of that time, the senior most roles in
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the company. I was negotiating as the tip of the
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spear for the company. Most people think that the offer
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is just going to be yanked away. I've seen that
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happen before, and it does happen, but only in a
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couple of situations. And once you understand that, and you
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understand that pay negotiation does not have to be a
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high stakes game of chicken like most people think it is.
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It doesn't have to be confrontational, it doesn't have to
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be aggravating. In fact, it should be a very collaborative
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conversation that people. Sometimes people change their whole personality when
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it comes time to negotiate, and that's usually the thing,
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you know, when I've been the negotiator where I've had
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to call the candidate and say, you know, we've had
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a change of mind. Here, we're going in a different direction. Thanks,
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but no thanks, what happens Vivia, if I can take
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a little rabbit trail here for a minute, please, People
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have it in their mind that they have to be
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aggressive to negotiate, or that they have to stand that.
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We are told constantly stand up for yourself, know what
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you are worth, and insist upon that. And pay negotiation
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is a different kind of negotiation even if you're doing
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multimillion dollar deals with other people's money, when it comes
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to your own money, people don't know how to do
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that because they haven't done it much in their life.
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And an executive might have eight or nine times to
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do that in their entire career. So almost everyone is
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a beginner and facing off against somebody like me. But
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if people believe that they need to be aggressive or
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overly assertive or forceful in the negotiation, but that's not
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who they were in the interview process. This is what
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haunts people at this process. Then at this point in
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the process, so they'll go change their personality when it
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comes time to talk about money. And then the manager
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and I will get together and compare notes about this,
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and hiring manager starts to get cold feet because the
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person they thought they were hiring is not the person
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that's showing up now, and they start second guessing did
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I get to know them? Is this about to be
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a hiring mistake? What if they act this way in
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front of my client, or what if they act this
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way in front of my boss? You get the offer.
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You get the offer because they like who you are.
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They feel like you're going to do the job. And
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they feel like you'll fit and you won't be a
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high risk situation for the hiring manager. Now you're a
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different person, and now the risk of hiring you just
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goes way up. But I will tell you this, folks
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that are listening, the number of times that I've had
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to rescind an offer in the thousands and thousands of
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offers I've extended, I could probably count on one hand.
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It's a rare situation. It does not happen often. Now,
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it can happen if you get to a negotiating impasse,
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which is a company wants to pay you twenty percent
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less than you want to make at a minimum. You
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get to that spot where you realize there's just not
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a match here. That's not the same thing. So yeah,
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there's a lot of misunderstandings that lead to this issue.
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The biggest one is that huge fear that the offer
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is going to be rescinded or yanked away at the
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finish line. You just have to know how to do
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this right, and then you don't have to have that
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fear anymore.
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Absolutely, And because what happens is even while going through
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interview process and you mentioned that for you, it was
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twenty four rounds of behavioral question and behavioral interviews, and
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recently one of my executives she did get the job,
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but it was in the c suite and they had
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a psychologist as one of the panels. So it makes sense.
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You know, you want to protect your culture, you want
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to bring in the right person. So it can be
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very heroic experience just going through the interview and tell
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us how can people lose that fear? What are some
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of let's begin with what are some of the not
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to do things where that fear of the employer potential
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employer as sending their offer can happen.
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I think that not to do things are become someone
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that you're not, and that applies to to the psychologist's
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interview that you just mentioned. Usually that's paired with an assessment.
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There will be some sort of executive of assessment, maybe
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a corn fairy assessment or who knows what. There are
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hundreds of them out there, and oftentimes for these high
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stakes jobs, the c suite positions where a hiring mistake
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would be an absolute disaster that moves the stock price.
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They're looking to reduce the risk anyway they can, and
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this is one of the ways that companies often do
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that for senior jobs, so they'll have you do the assessment,
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and then they'll have a psychologist either observe or spend
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an hour or longer with you, digging into how you
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answered these questions. So being yourself, I think is very
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important for several reasons. I know that most people want
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to get the job and they think, Wow, I've just
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got to ace this interview. I have to I have