WEBVTT
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The topics and opinions expressed on the following show are
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solely those of the hosts and their guests, and not
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those of W four WN Radio It's employees or affiliates.
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be directed to those show hosts. Thank you for choosing
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This is Beyond Confidence with your host dvpark. Do you
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want to live a more fulfilling life? Do you want
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to live your legacy and achieve your personal, professional, and
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financial goals? Well? Coming up on ZVO Parks Beyond Confidence,
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you will hear real stories of leaders, entrepreneurs, and achievers
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who have stepped into discomfort, shattered their status quo, and
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are living the life they want. You will learn how
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relationships are the key to achieving your aspirations and financial goals.
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Moving your career business forward does not have to happen
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at the expense of your personal or family life or
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vice versa. Learn more at www. You Don't divpork dot
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com and you can connect with TV ads contact eds
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dvpark dot com. This is beyond Confidence and now here's
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your host, w Park.
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Good morning listeners, It's Tuesday, and of course you know
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I'd love to be here with you. So awesome to
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be here and we are going to have some great
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conversation today and just wanted to share. Yes, I've finished, finished,
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finished my first draft on about the book on artificial
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Intelligence and super excited about it now going through the
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editing piece and of course that is never fun when
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you go back and read your draft. So remember that
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all of us go through those pain points and the
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key is coming out of it, like you know, staying
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with the discomfort, because the key that opens the door
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of development goes through discomfort. So just excited to be
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here with you, and let's bring in our guests. MELIKLM.
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Lindsay, Hi, Divia, thank you for having me.
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Oh, it's awesome to have you on this show. So Lindsey,
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tell us if you're a call a moment from your
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childhood youth where it was a remarkable positive moment where
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a person or an incident something happened that left a
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mark on you.
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Wow, there are so many issues from I'm very grateful
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for having that kind of childhood and you know, I
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think it's interesting just since you mentioned development, I'm you know,
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very lucky the loving parents. And I think one of
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the things that I really learned from my mom was
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when I would come home from school and I would
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not you know, be upset because I didn't do well
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on a test or didn't get a grade that I wanted.
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My mom would always ask me, but if you did
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it again, would you do better next time? And there
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was such This was probably really before growth mindset was
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a thing, and it doesn't make sense because my mom
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was an educator, but there there was such a gift
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in that it's it's okay, there's that you'll get it
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next time or maybe you don't have it yet right,
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And so I think that is something that has really
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stayed with me just in my life, especially because I'm
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oftentimes in a learning and development role. So how can
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I support people in their own growth mindset of like
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you'll get you better next time? What did you learn
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and what would you do differently? So I think that
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probably if you know, resonates in terms of something that
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has really stuck with me through my life.
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Mmm. Yeah, so that is really powerful and it opens
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a door for growth and you're bringing it back to
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the growth mindset. So as you grew, did you have
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any aspirations like you wanted to become or go in
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sudden direction.
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I have always had a lot of interests. I'm a
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pretty naturally curious person. I've reinvented myself career wise several
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times now. But you know, it's it's funny to think
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of the things that I thought that I wanted when
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I was young versus where I am now. But there
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is kind of a thread within it. You know, when
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I was really little, I thought I wanted to be
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an actress. So I grew up in LA and you know,
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being around Hollywood, you you know, it's in the water
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here a little bit, and uh, it's But it's funny though,
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because in a lot of ways in my corporate life
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and even now as an entrepreneur, a lot of what
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I do is facilitation public speaking things like that. So
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I found my way. I do do the occasional community theater,
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which I love, but you know, I found my professional
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way of getting that need met.
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Yeah, that is that is powerful. So you talk about
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like that. You have reinvented yourself a few times, so
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tell us, like, you know a couple of tonkey points
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in your life like that.
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Yeah. So one story that I often share with people
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is I actually studied anthropology in college, and when I graduated,
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I thought it was going to be an archaeologist. So
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I went on this archaeological dig and what I found
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is that while I was there, the dig leaders kept
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saying to me, Hey, lindsay, these people aren't getting along.
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Can you talk to them? So I had this realization
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that my gifts are for working with living people, not
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the dead. And so from there I kind of pivoted
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into advertising. And so I worked in advertising for a
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little bit. And while I was in advertising, I was
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working on the client side, supporting, you know, our various accounts.
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But in my space time, you know, I would find
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that I would volunteer. Oh i'll help with that recruiting,
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Oh I'll help with training, Oh I'll help with a
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variety of things. And so that then pivoted me eventually
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into human resources. So, you know, a lot of times
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it was these little whispers of you're actually better over here,
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or you know, you're really good over here, all of
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the things have have built on each other, and kind
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of similar to the original story, I keep learning and
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taking what I've learned, and you know, moved that with
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me as a skill set. Right, So even though I
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didn't work in client service and advertising anymore, I still
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like to apply that client service mindset in my role
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in human resources. So all of these things kind of
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build on one another.
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That's so powerful because so many times what happens is
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that the people have studied in one discipline and then
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they kind of feel like their stock they cannot move around.
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But just opening yourself to learning can open up so
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many doors. So what was it about the HR that
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you really enjoyed?
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So I think, you know, again, all of these things
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are an interconnected web. But you know, I studied anthropology
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because I was really interested in human behavior. I was
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interested in culture, you know, I was interested in rituals
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and you know how people came together in community and
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in a lot of ways. I feel like I just
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translated that into being a corporate anthropologist. So it all
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comes together and for me to feel like I was
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in a place of supporting both the business and the
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organization in doing well by hopefully fostering people's gifts and
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growth and you know, connection and community. We spend a
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lot of time at work, so how can I use
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my strengths to hopefully make the work experience as good
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as it can be for people?
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Absolutely so. So many HR professionals are sometimes caught in
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the tug of war that they have to look out
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for the employees and yet there are directives from leaders.
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So like then, the HR leaders are caught in that situation. Yeah,
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what are some of the ways that they can balance.
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It, balance it for themselves or balance it right all around? Yeah, yeah,
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it is, you know, and I think that is one
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of the skills that I think a lot of the
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best human resources professionals have is they're able to really
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look at the needs of the business. You know, how
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do the people or resources need to be able to
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support the strategy and the business. How do we work
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with the leaders who are oftentimes taking that strategy and
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putting it into execution, you know, and helping them work
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with the people on their teams to be able to
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translate those those messages. So, you know, one of the
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things that I really loved being able to do when
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I was in the corporate role is you know, take
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all of that in balance and try to figure out what,
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you know, what's going to work best for as many
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people as possible and for the people that maybe it's
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not as good of a fit for or whatnot. How
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do I help coach them, coach their leaders? How do
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we find a way to again come back to this
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place of you know, eliciting people's gifts, because that's really
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when businesses thrive, when people are able to grow and
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develop and be recognized for all of their impact and
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their contribution.
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Right, definitely, So sometimes it does happen just kind of
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that the leaders pushing and then the business needs them more.
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Where HR professionals HR leaders may not be able to
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take care of the employees, how can the balance that,
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are there any practical strategies tactics that work for you?
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I think this is not to deflect at all, but
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I think there's different ways that people think about taking
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care of others. Right So, I think we are unfortunately
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past that stage of employee employer contract where people expect
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companies to take care of them. And so that has
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been a series of events in at least in corporate
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America that has unfortunately, you know, whittled down that trust
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that at least employees have that that you know, I'm
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going to work here for twenty five years. I know
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you had a previous guest who had this situation where
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you know, after twenty five years you're without a job.
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You know, the layoffs, unfortunately, are a de facto business
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strategy now, and it's it's not what I want. I
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think a lot of value creation walks out the door.
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So there are a lot of things that people think
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HR can do, but they can't. You know, HR is
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not all powerful in a lot of ways. For me,
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at least where when I was, you know, in a
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situation where business wasn't good. I know I tried to
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focus on you know, look, I don't want to have
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to lay anybody off or you know, fire anyone or
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or whatnot. But can I make sure that if I
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was the person being fired or laid off, that it
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is the best possible experience it can be. It's done
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with kindness and respect and integrity. You know, if I'm
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not in the place to influence the decision or to
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you know, change a decision, you know, sometimes things have
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to happen. So how can we do it in a
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way that is, you know, most respectful and kind I
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think is really.
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Critical, absolutely, and it's a tough place. A lot of
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landscape has changed in past several decades where it used
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to be that people are assets, and now with the
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advent of AI, we are even hearing that, you know,
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we have brought an efficiency and letting go of people
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is almost a badge of honor. Now you've been a
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leader in the corporation and you are outside, if you
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were to sit with the CEO, what advice would you
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give them?
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I feel like there's a you can still do well by.
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Being well and you know, if if you focus on
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the well being of your employees.
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There's a lot of data, particularly from the World Well
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Being Movement out of Oxford, that actually gives data to
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show that when we are focused on the well being
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of our employees, our profits are better, our stocks are higher. Like,
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there's an incredible amount of data that focuses on that
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that and you can't do everything you think you can do. Yeah,
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And I think that is one of the things that
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I have seen in the burnout epidemic is that you know,
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you fire someone and then you just give somebody else
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an entire job like people are doing multiple jobs and
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what that means is they're probably not doing any one
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of them very well. So how can you find a
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way to make peace with these wild aspirations that often
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get CEOs or founders in the role or in the
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seat that they're in, but also recognize there's a space
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of how can I do less better? How can I
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do fewer things, you know, faster, stronger, et cetera, versus well,
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you know, we're just going to do it all and
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we're going to get there this way. If you're burning
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people out, you're not going to likely end up with
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the long term value creation that your aspirations are wanting.
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So value creation definitely is the key. And as you mentioned,
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their studies after studies that have shown that the invest
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in the well being of employees it's directly correlational to
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the company profits. So so many times, like you mentioned
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that you lay off somebody, now you're transferring that job
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to somebody else. They already have their own job. Now