WEBVTT
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The topics and opinions expressed on the following show are
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solely those of the hosts and their guests, and not
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those of W four WN Radio It's employees or affiliates.
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We make no recommendations or endorsement for radio show programs, services,
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explicit or implied shall be extended to W four WN
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Radio It's employees or affiliates. Any questions or common should
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be directed to those show hosts. Thank you for choosing
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W four WN Radio.
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This is Beyond Confidence with your host d W. Park.
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Do you want to live a more fulfilling life? Do
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you want to live your legacy and achieve your personal, professional,
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and financial goals? Well? Coming up on ZVO parks Beyond Confidence,
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you will hear real stories of leaders, entrepreneurs, and achievers
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who have steps into discomfort, shattered their status quo, and
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are living the life they want. You will learn how
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relationships are the key to achieving your aspirations and financial goals.
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Moving your career business forward does not have to happen
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at the expense of your personal or family life or
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vice versa. Learn more at www dot Divpork dot com
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and you can connect with dv ants contact at dvpark
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dot com. This is beyond confidence and now here's your host,
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div Park.
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Good morning listeners. They're still in January, so it's still
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Nason twenty twenty six and health is so important and
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that's our focus is going to be today. So let's
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welcome our.
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Guest, Hi, Diva, so nice to be here as well.
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Lovely to have you so Christy. Do you recall a
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moment or a person that left a positive mark on
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you when you were a child or when you were a.
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Young girl, you know, I I do. You know, I
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think that there were a few in my life and
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when I was younger. But you know, one of my
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biggest passions, I've always wanted to take care of people,
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help people, and I really attribute that. You watching my
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grandmother who was a nurse. When I would visit her,
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I would she would take me out on her realms.
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You should make home visits and so I would get
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to see, you know, what she was doing with her patients,
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and you know, from a very young age and I
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it just kind of it resonated with me, and it's
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something that I always said to myself, you know, I
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want to be a nurse. I want to be a
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doctor when I grow up. And I kind of carried
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that that with me, you know, just through my entire
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childhood and growing up. I just I've always had, you know,
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like I've always wanted to be very compassionate right towards individuals.
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I felt compassionate towards people and and and I really
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felt that, you know, I could do great things if
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I was able to help take care of them in
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their times of need. And so that's really what kind
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of drove me on my own journey, you know, through life.
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You know, when we start, you know, as you know,
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teenagers at least I did, you know, getting my first job,
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and you know, and so on and so forth right
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I was, I was really looking for jobs in the
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healthcare field. So I did. I worked in doctors' offices
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as like you know, the file clerk or you know,
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the back office person. Because I just really felt that,
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you know, I belonged in a place where there were
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healthcare professionals and patients and we were all to help
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and make change. And that really just kind of stuck
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with me. And that's that's, you know, been the journey
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that I've been on and I've had a few like
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bobs and weaves along the way, uh, you know, throughout that.
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But but that's really stuck true to me, and I
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really believe that's the core of you know, what's what's
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driven me is really helping people be the best versions
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of themselves.
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Hmmm.
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So powerful.
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And these are the little things that we don't realize
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how we can impact people in our circle of influence.
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Your grandma took you and that stayed with you, and
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that defined your career. And I'm sure you know, as
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our audience listens to the podcast, you don't know whom
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you may be impacting today.
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So you mentioned.
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That you either wanted to be a nurse or a doctor,
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and of course it definitely was very clear how determined
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you are or how dedicated you are to your passion
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that you found doctor's office, because when you're back there,
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you understand the nuts and bolts of the working Yes,
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So how did that influence your college life and beyond?
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So, I you know, I was working at a pediatrician's
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office and just out of high school, and so I
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was working there and I was kind of you know,
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you know, trying to move up the ladder within that
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doctor's office. You was like, oh, next step is I'll
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be an office manager and so forth. And at the
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same time, I just gobraduated high school and I had
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started college on a part time level because I needed
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to work full time and so forth. And so I
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was going to college part time. I was working at
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this pediatrician's office and they announced their retirement and it
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was a little bit devastating to me. You know, I
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really love them dearly. And I was like, Okay, well,
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what is the next step going to look like for me?
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And you know, I knew that I was going to
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stay in the healthcare field, but what did that really mean. Well,
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there was an opportunity where the hospital in my city
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actually acquired the practice, and when they did that, they
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moved me over with them and made me the office manager.
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So I thought, oh, wow, this is wonderful. So, you know,
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kind of like checking my box like this is you know,
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kind of like my next step. And and while I
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was in college, I was I had applied to the
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nursing program, so it was a very competitive program. I
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was waiting to become accepted, and so I you know,
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just continued on my you know, everyday routine. And was
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really enjoying what I was doing well. One of the
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nurses from that pediatrician's office had reached out to me.
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She thought she could get to retire herself, and she
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reached out to me and she shared with me that
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she had just started with a new company called Senagenics,
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and she said that they were new, they were new
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new company, and that they were doing really interesting medicine
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and approaches to healthcare, and they were growing and they
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were looking to kind of build their team and she
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would love for me to come over. She thought I
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would be a great asset. So I went over and
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I interviewed with them and actually interviewed for the receptionist position.
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And it was interesting because you know, they were a
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startup at the time, and they were like, look, you
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know you're going to college part time. We're not super
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busy just yet. You can even do your class work,
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you know, at your desk during the day, which you know,
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for some people that might have been like, yes, this
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is like the job for me, but for me, I
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actually it turned me off. I was like, oh, I'm like, well,
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that doesn't sound challenging enough, Like I want to challenge
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I want to do more and again I was, you know,
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the office manager at this pediatrician's office, and so I
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politely declined and you know, wish them well. Fast forward
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six months, I got a call back from them and
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they were starting their very first department called Patient Services
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Associates and essentially so think customer service, right, and they've
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they've grown since I last saw them, new department. Really excited.
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They thought it would be a great, you know, first
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edition to hurt them out. I was intrigued and I thought, Okay,
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this is more challenging. I would love to And then
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I got married, I became pregnant, it had my first child,
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and I then got accepted into the nursing program. Like
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everything hit it once.
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And it was at a lot of des a lot
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of decisions, and a lot of life changing events exactly.
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And it was interesting because during that that you know,
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call it first six months that I was with the company,
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before i'd been accepted to the nursing program, I had
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this really unique opportunity to be mentored by the founder
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of the company. And you know, he kind of walked
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in the room. I'd never interacted with him before, and
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he kind of pointed me out. He's like you come
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with me, and and he brought me in and he
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had a we had a VIP patient that was, you know,
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having some challenges. He asked me for my help. He wanted,
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you know, me to kind of like dive in and
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understand what's going on. So I did work through it.
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Patient was very happy. He was very impressed with, you know,
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just the way I managed it and navigated everything, was
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able to problem solve. And so he's like, you know,
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I'd love to be able to, you know, work with
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you in the future if and when it permits. I'm like, absolutely,
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you know, whatever I can do to be helpful. So
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when I was accepted into the nursing program, it came
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at a time where I had been pulled in by
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him to numerous things regarding the business, and I was
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so interested in it. It was it was a challenge.
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I liked a good challenge. And I was learning a
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different lens of healthcare than I had ever been exposed
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to before, right, I was learning the business side of healthcare.
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And so, you know, I spoke with my husband, you know,
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I kind of contemplated with myself and you know, what
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do I go into the nursing program Because the intention
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was was, once I'm accepted, I have to go into
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that full time. I would need to resign from my
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role and get a part time job someplace. And we
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decided that, you know what, if this was something I
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was interested in, let's go ahead and see what where
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it leads us, right where it leads me. And so
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I declined going into the nursing program, and I decided
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to stay on at Cynogenics and just get a little
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bit more exposure and understanding of how business works in healthcare,
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especially the way that we were doing healthcare in a
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proactive preventive way. And the rest is history. So I,
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you know, I stayed with the company. I've now been
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with it twenty seven of its twenty nine years. I
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you know, the running joke was I was promoted a
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million times, you know, throughout the organization, you know, over
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the course of those years. And I never went back
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and finished college. I put it on pause and I
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just did not finish it. And and for me, I
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have to tell you, it was such it was a
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roller coaster. So it has definitely been a roller coaster,
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but it was such a rewarding time for me and
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this experience that I've been able to have to be
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part of a company that started out in a space
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that was not traditional medicine, that was you know very much,
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you know, kind of pushing the pushing the limits on
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what is possible in healthcare and taking care of yourself.
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And I was able to be part of this journey, so,
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you know, taking the company from its one location to
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expanding it to now twenty seven locations you know, globally,
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it's been just really something that has really fulfilled me.
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And you know, I feel like it's very much aligned
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still with that original passion and drive that I had
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to say, I want to help people. So how can
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I spread the word, How can I do more? How
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can I drive awareness? How can I educate around what
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is truly possible when you take a proactive approach to
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your health, when you don't settle for what's normal average,
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you know, traditional and you've really think about what's possible
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in optimizing the way that you're living your life. So
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so you know, I moved up the ranks, you know,
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from that very first patient services associate. You know, I
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was COEO by two thousand and five, by twenty nineteen president,
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and then twenty twenty I was named CEO, and so
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I've been the CEO for the last five and a
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half years.
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Congratulations on your journey because that's very inspiring, Christy, And
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so many times what happens is that women are rising,
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women are on boats, women are becoming CEOs, and yet
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somewhere in the back of a month, women may be thinking, hmmm,
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I'm maybe facing challenges, or they may be facing challenges
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in reality, or there can be some other barriers. So
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did you experience barriers yourself?
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I absolutely did. You know, It's like I said, it's
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it's it's it was a wonderful It's been a wonderful journey,
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but it definitely was was met at at different times
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with with challenges and barriers. You know. The reality is,
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you know, the corporate world and and the medical world,
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especially in the last thirty years, it's it's it's very much,
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you know, still male dominated. And so you know, I'm
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in a company, I'm one of very few women. You know,
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at the time the former founder was, you know, a male.
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I'm sitting in boardrooms and going into meetings with physicians.
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They're all male, and I'm oftentimes like the only or
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one of very few females sitting in those rooms and