In this episode of Beyond Confidence, you’re getting one of those conversations that changes how you think about leadership, communication, and connection.
We’re talking about the moments leaders miss every day, not because they don’t care, but because they were never trained to slow down and speak empathically.
My guest, Dr. Chantal Lorio, has spent the last decade training physicians and healthcare leaders to do exactly that.
Most people believe doctors and leaders are uncompassionate. Yet we know they have dedicated their lives to helping others. So what’s the disconnect?
In this conversation, Dr. Lorio explains why the issue isn’t a lack of compassion. It’s a misunderstanding of empathy.
Compassion focuses on helping and fixing. Empathy is where genuine connection happens. And when leaders skip empathy, trust erodes, conversations stall, and people disengage.
Dr. Lorio draws from her book, I Get You; I Got You, and from years of shadowing, coaching, and training high-performing professionals to show how empathic communication strengthens leadership, improves outcomes, and builds credibility slowing no one down.
Together, we unpack why communication is not a soft skill but a leadership competency with measurable impact. Why empathy doesn’t make conversations longer but actually makes them more effective. And why coaching is not for underperformers, but for leaders who want to sharpen how they connect.
Whether you lead teams, work in healthcare, coach executives, or simply want to communicate in a way that builds trust instead of resistance, this episode will shift how you approach every conversation that matters.
If you’re ready to lead with clarity, presence, and genuine connection, start here.
This episode is a reminder that confidence isn’t about having the right answer. It’s about creating the connection where people feel seen, heard, and willing to follow.

Beyond Confidence is broadcast live Tuesdays at 10AM ET on W4WN Radio - Women 4 Women Network (www.w4wn.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com) Beyond Confidence TV Show is viewed on Talk 4 TV (www.talk4tv.com)

Beyond Confidence Podcast is also available on Talk 4 Media (www.talk4media.com) Talk 4 Podcasting (www.talk4podcasting.com) iHeartRadio, Amazon Music, Pandora, Spotify, Audible, and over 100 other podcast outlets.