Feb. 10, 2026

What Can History’s Most Notorious Leaders Teach You About Leading Today?

What Can History’s Most Notorious Leaders Teach You About Leading Today?
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This episode is for leaders who feel boxed in by outdated rules and want practical strategies to move faster, think sharper, and lead with courage.
It’s not about copying history’s villains.
It’s about learning from what worked when the stakes were real and the margin for error was slim.

Beyond Confidence is broadcast live Tuesdays at 10AM ET on W4WN Radio - Women 4 Women Network (www.w4wn.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com). Beyond Confidence TV Show is viewed on Talk 4 TV (www.talk4tv.com).

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WEBVTT

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The topics and opinions expressed on the following show are

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solely those of the hosts and their guests, and not

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those of W four WN Radio It's employees or affiliates.

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be directed to those show hosts. Thank you for choosing

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W four WN Radio.

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This is Beyond Confidence with your host d W Park.

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Do you want to live a more fulfilling life? Do

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you want to live your legacy and achieve your personal, professional,

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and financial goals?

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Well?

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Coming up on Dvaparks Beyond Confidence, you will hear real

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stories of leaders, entrepreneurs, and achievers who have steps into discomfort,

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shattered their status quo, and are living the life they want.

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You will learn how.

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Relationships are the key to achieving your aspirations and financial goals.

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Moving your career business forward does not have to happen

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at the expense of your personal or family life or

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vice versa. Learn more at www dot Divpork dot com

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and you can connect with div ants Contact Dants divpark

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dot com. This is beyond Confidence and now here's your host,

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div Park.

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Good morning listeners. And when we hear about history, we

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all talk about like, hmmm, what's happening with history? We

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don't want to talk about history. Nobody wanted to remember

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the dates. But today you're going to be looking at

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history in a very very different way. And also I'm

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excited to share my book is going to be out

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this week the AI Agency, so when you get a

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chance to look it up under my name and just

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supretty excited about it.

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So welcome Steve, Hey, David, how how are you. Congratulations

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on the book, Thank you, thank you.

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So share with us as to how did you get

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into the history.

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Well, it's interesting. I spent most of my career in

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leadership positions, and I made a lot of mistakes. And

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I was on a business trip one time, probably about

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fifteen years ago, and I stopped by the bookstore in

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the Milwaukee airport and I saw a book that was

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called Leadership Secrets from Attila of the Hunt by Wes Roberts,

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and I thought that sounds interesting, so I picked it up.

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I read it on the trip, and I thought, wow,

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there's a lot of things that Attila did way back

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then that I could use to help me become a

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better leader. And I really didn't think about a book

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at the time. I just kind of started to apply

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some of the techniques. It's still sitting on my bookshelf,

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and maybe thirteen fourteen years ago I remember that book.

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I took it out and I thought, well, you know what,

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if there's one person out there that's a historical figure

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that we can learn from and apply positive lessons in

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today's management, then there's got to be a bunch of

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other ones. So then I started the research and came

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up with the cast of characters that are in the book,

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looking for not necessarily the people you would think of

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as leadership material, because they were known for being you know,

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warriors and outlaws and rebels and you know, capturing other

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tribes and kingdoms. But the thing that I thought about

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is they had to be in doing a lot of

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things right to be so successful, because every single one

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of them was extremely successful. And the more research I did,

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the more I found that, you know what, some of

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these lessons are timeless. I mean, what applied to sun

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Zoo twenty five hundred years ago, still works today. So

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I said, I wish I had a book like this

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when I was getting into leadership because it would have

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given me a you know, kind of a shortcut to

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avoid some of the pain points I went through.

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Yeah, no, definitely. So tell us about your Johnny. You mentioned,

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you know, you were in the leadership positions and all that,

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So tell us, like, you know what Philly were in,

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and tell us a little bit more about that journey.

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Sure. Absolutely. So I started out My family owned a

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small manufacturing company, So I started out in the family business.

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I learned. I'm from the Midwest, so my my folks

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and still the Midwest work ethic and going to work

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for the family business was a little challenging for any

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any I guess relative of a business owner, because you

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either have to you know, work harder than everybody else

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to prove that you're not just there because you're the

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owner's kid, or you can you know, everybody's worked for

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a business or know somebody probably were the owners children

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or relatives feel they don't have to work quite so

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hard because you know, their dad owns a company. Well,

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I had to proved myself at an early age that,

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you know what, I can stand on my own. So

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I kind of got my work ethic early on. And

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then I spent the next twenty two years as I

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moved on to various competitors of the business that in manufacturing,

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and I was always a supervisor or a manager or

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or you know, at a higher director level throughout my

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first twenty two years. And then I went to work

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for my biggest customer, which was kind of a step

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up the food chain. It was a contract manufacturer. When

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I started with them, they were, I don't know, a

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three hundred and fifty million dollar company, which you know,

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I'd been involved in small businesses, so this is kind

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of a medium sized business to me. And I was

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tasked with putting together a team that would go out

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and develop a global supply chain that would support this

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company's tremendous growth plans. When I left the company, they

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were about three billion dollars and this year they were

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about to hit four billion dollars. So we had a

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structure a go out and find companies in all the

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different kinds of you know, abrication of metal and plastics

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and printed circuit boards and electronics and assembly and cables

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and find a supply chain that would not only support

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our growth, but then we also had to manage that

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supply chain from a strategic standpoint. So me and my

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team literally got to see a thousand companies all over

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the world, so we got to see what worked really

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well and what didn't work really well. So I got

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that experience. For fifteen years, I held the position of

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Global Sourcing Comodity Manager. And then that experience taught me

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that there was a lot of people out there that

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really did a great job, but there was just as

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many people that could use some help. And my kind

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of unique experience of being you know, on the on

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the ground floor working in shops and building things to

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getting to work with these you know best, the best

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companies throughout the world that other companies could benefit from

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my knowledge. So I started this company in twenty thirteen

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and I've been going pretty strong ever since. So that

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was my that was my I guess work history. But

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I've I've always been a writer, you know, the whole time.

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Yeah, So that makes sense, and so let's kind of

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go back to your journey. So many times when we

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talk about the corporations and organizations, people have this.

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Idea of.

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People sitting either openly like you know, the working remotely,

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especially COVID, or people working in open spaces or in offices,

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and nobody focuses on the manufacturing. And I've been in

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the man on the manufacturing side, not fully, but to

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have had a lot of interactions with that and supply

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chain and all that. So let's let's kind of dive

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into that.

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Sure, absolutely, so tell me, like, you know.

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So from the manufacturing perspective, you are on the floor,

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and it's not just because what happens is that when

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you're sitting on the cube, it's you your computer team

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meetings versus this. You're experiencing like live problems throughout the day.

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And even though you may have standard operating procedures, you

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may have protocols and all of that. So tell us, like,

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you know, what were some of your learnings and what

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were some of the challenges that you faced during that time.

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You know, that's a good question and it really ties

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into kind of the theme of the book. You know,

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I I changed my leadership style just because of what

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you had just mentioned. You know, back you know, COVID

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didn't hit until I had this company, So most of

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my career was face to face meetings, a lot of travel,

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going to see customers, going to see suppliers where we

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didn't have the technology to do what we can do today.

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So one of the I guess hardest lessons that I learned,

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and one of the first lessons that I learned, is

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you really have to lead by example. You know, you

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can't be sitting in your office just barking out orders

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and expecting your people to want to follow you, because

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that doesn't work. You've got to be out there, side

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by side, on the floor with them as problems come up.

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Being out there and willing to get your hands sturdy,

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and I think that earns you a lot of respect,

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and it earns you a lot of trust. And those

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are two of the cornerstones to any great leader is

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being out there with your people, leading by example and

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not asking them to do something you haven't done yourself.

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So problems come up real time, you've got to react quickly.

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You've got to make very quick decisions. And the other

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thing that I learned is, you know, we're not perfect. Nobody,

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even the best leaders make mistakes. But the key to

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that is recognizing when you make a mistake and being

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able to course correct and change directions. So I was saying,

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you know what, guys, I steered you wrong. I told

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you what to do, and we totally mess this up.

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We got to recome up with a new solution and

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get my team's input and go out and change course.

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And I think that's one of the biggest, biggest parts

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of being a great leader is recognizing when you do

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make a mistake and being able to change it quickly.

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Absolutely. And when you talk about on the floor, tell

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us more about what kind of problems would you experience?

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Mostly quality problems? Right, so you know we mix, you know,

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we made stuff. So if there is no problems, you

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know there's not a lot of things going on out

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on the floor other than production moving and things going great.

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But no manufacturing company is that good. There's always something happening,

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whether it's a process problem or a product problem. You've

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got to get out there and get your hands dirty

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and solve it. Right. Is the equipment operating correctly? Like

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you said, You've got or constructions and documentation on how

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to actually do the job, But you're still working with people,

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and people are imperfect, so there's going to be mistakes,

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there's going to be issues that have to be handled

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is going to have to be customer interaction to determine

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whether or not we can get through this or we

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have to maybe rebuild the product or come up with

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a repair or something. So you're constantly fighting, you know,

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what the customer expects, which is perfection, versus what you

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can actually produce, which is maybe close to perfection. So

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you've always got to have that balance and be an

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advocate for the customer as well as an advocate for

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your company because you know, it's expensive to rework, it's

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expensive to scrap parts, so you've always got to be

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working on well, how do I balance that and what's

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in the best interest of all parties And those are

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the kind of things that any leader in manufacturing faces

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on an hourly basis sometimes.

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Yeah, So the thing is that it's important to incorporate

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and integrate some quality system so this way you're not

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waiting till the last minute that oh, gosh, you know

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this product hasn't turned out good. It's important to have

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those checks and balances at different time points. And whether

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it is automated, I know, like you're mentioning that, you know,

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we have got technology now, so whether it's technology or

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whether it's humans. So tell us more. I know that

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you work on the quality management systems, what are some

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of the essentials to have that in the process so

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that way you're not like experiencing the problem at the

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end of.

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The chain, right right, Well, A core part of my

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outside of my writing, my core part of my company

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is helping companies improve their business processes, which is their

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quality system. Right. It basically covers everything from quoting the

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shipping in any type of business, whether you're manufacturing or service.

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And I help them streamline their systems and put controls

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in place so that we minimize the problems. And what

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I do with every single client first time we get

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together is we kind of set expectations, right, we look

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at Okay, we got to look at where you're at now,

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where you want to be, where are your pain points,

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what's causing you the most grief? And I just go

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through once we start working together, we go through every

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single major department in the company. And I kind of

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have a little a little three three question tests that

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I asked them. I said, first off, is this process

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working the way you wanted to? Obviously they're bringing me in.

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So the processes usually aren't working as well as they'd

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like them to be. And then the third is, okay,

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is it if it is working the way you want

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it to, is there a way to streamline it and

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make it better? And then the last question that really

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is the most important is is what you're doing adding

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value to the company Because a lot of people do

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a lot of things that they think need to be done,

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but you know, whether whatever you know, if if they're

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a certified company to i say, an ISO standard, then

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they may be doing a lot of things that they

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think have to be done, but in reality it's just

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busy work, right, So it's taking away from them actually

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adding more value to the company. So we go through

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that process through all of them, and I think the

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biggest thing that that kind of a system does for

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any manufacturing or service companies it standardizes, like you said,

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standardizes work, make things consistent because people are always going

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to be, like I said, imperfect, but at least from

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a training standpoint, from a day to day operational standpoint,

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we've standardized the work process so that we should get

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fairly consistent results. And consistency is what manufacturing is all about.

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Absolutely, and you nailed it when you said that consistency

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is the key because first of all, it's got to

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be sustainable any process that you have. If you want consistent, repeatable,

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robust process and repeatable results for consistency, then the process

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is got to be producing that same every single time.

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That's where, like you know, you are talking about the

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quality checks and having those quality checks at different pain

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points is really really important. And one thing that you

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said really resonated with me is that your three questions,

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it's some how continuous improvement. Are we just doing the

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busy work or revisiting those processes and seeing, like you know,

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where could I shorten it? And even if I'm shortening

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it that it doesn't impact the quality. Where am I

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doing the busy work? So assessing those and increasing the

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value before thinking of scaling, because so many times what

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happens is there are companies they start out in a

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lot of startups have those growing pains, and then when

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there are falls then it doesn't scale. So that's really good.

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So now, of course, as we have talked about some

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of the manufacturing pains, we don't have enough time to

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go through it. So tell us like in the manufacturing arena,

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or it could be global supplier vendors like dealing or

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even for that matter, when people are there who were

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like a couple of your like you know, favorite historical

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leaders in their lifestyle and like, you know, how did

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you measure their success? How did you define their success?

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Because there are a lot of leaders out there that have

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been there and who have been viewed as fearsome and

291
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in some eyes they would not be successful. So what

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were your criteria as you started writing the book?

293
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Well, I get it. I get to ask that a

294
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lot that like who's your who's your favorite leader? And

295
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it's it's hard to pick just one or two. I

296
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love them all. And one of the one of the

297
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things I usually fall back on is there's there's two

298
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people in the book Sonny Barger who ran the Hills

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Angels for almost you know, five decksides and Steve Jobs.

300
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And because they lived in my lifetime, I got to

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see I got to see the results of their efforts

302
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and I lived it as they were living it. So

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the other people are historical. All you can do is

304
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do research and you know about him. You learn about

305
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how they conquered and how they did this. And Katherine

306
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the Great and all the things she did to maintain

307
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her control over Russia for you know, thirty five years.

308
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But the people that like Sonny and Steve Jobs. I

309
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was a big fan of both of those people long

310
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before I thought about writing the book, so I knew

311
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about each of them and they they were interesting. One

312
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of the I guess common themes that run through all

313
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of the characters in the book is every single one

314
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of them would prefer to go down the non violent

315
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path first. Right. They would try to negotiate agreements, settlements,

316
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or takeovers or negotiate a surrender without having to go

317
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to battle in some cases. Or they only resorted the

318
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violence when peace didn't work. So I thought that was

319
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really interesting because you don't think of people like Genghis

320
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Khan until Lahan and Black bearded a pirate as you know, negotiators.

321
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You think of them as very brutal, you know, criminals,

322
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but they would rather, you know, they were smart enough

323
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to know that that if I can if I can

324
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take over this this particular other competitor and not lose

325
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any of my men, then that's a win win, and

326
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they always sought to to I guess, come up with

327
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a win win instead of a zero sum kind of

328
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a negotiation, and the other thing that ran through that

329
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that Steve Jobs is kind of universally known as a heretic.

330
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You know, he he created things and did things that

331
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nobody expected that he always challenged the status quo. That's

332
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kind of the theme throughout the book as well. Every

333
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one of these people challenge the status quo in their

334
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respective time period and circumstances to kind of look like

335
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those three questions, right, why are we doing it this way?

336
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And is the best way to do things? So I

337
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think that there's lessons from every single one of them

338
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that resonate with me personally, because what I included in

339
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the book is there's twenty lessons, one lesson from the leader,

340
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and then a lesson from my personal experience with that

341
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particular situation where I either succeeded or failed very poorly.

342
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So I'm hoping the audience can can learn from my

343
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failures and mistakes just as much as they can learn

344
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from the successes of the leaders that are in the book. So,

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you know, if I had to pick a couple, I

346
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picked Stunning and Steve Jobs only because you know, I

347
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know them in real time. The other leaders are just

348
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you know, the re search and the records that they

349
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left behind of their battles, and you know their successes

350
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and the things that they did, right, So I guess

351
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I'd have to go with Sonny and Steve.

352
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So tell us. So one of their successes that resonated

353
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with two and how did you pair it with your

354
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own success or failure?

355
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You know. One of the things that's really interesting about

356
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Sonny Barger. You know you think of the Hell's Angels.

357
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My wife and I wrote Harley's Thirteen Years, and we

358
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were not part of that one percent culture. We were

359
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part of the ninety nine percent that just to ride

360
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motorcycles with a group of people. So we were a

361
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motorcycle enthusiasts, you know, long before or even had a

362
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thought about writing the book. But what Sonny did you know?

363
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You look at a motorcycle gang, especially an outlaw motorcycle gang.

364
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There's some of the toughest people in the world. Right.

365
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It's not like you're working with a bunchet engineers. You're

366
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working with people that are very violent, very brutal, and

367
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Sonny would motivate them and keep them under control by

368
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encouraging their input, getting their their perspective on decisions before

369
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they were made. One of the one of the core

370
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concepts of a motorcycle club is something called church, and

371
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that's kind of like a strategic meeting, right. The leadership

372
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team gets together at a conference table in a clubhouse,

373
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and that's where all the business has done for the

374
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for the for the motorcycle group, and all the decisions

375
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are made. Most groups, the president would just say here's

376
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what we're going to do, here's the plan, and we're

377
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going to go execute it, where Sonny would give everybody

378
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at the table of voice. And I learned a lot

379
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from that because when I started my career, I was

380
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very autocratic, right, it was my way. I thought. I

381
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thought I had all the answers, Sonny. Sonny is that

382
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great leaders know they don't have all the answers. They

383
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want to surround themselves with, you know, the biggest and

384
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the brightest people that they can find. And I really

385
00:22:10.680 --> 00:22:14.000
really changed my leadership style when an employee came up

386
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to me after I had given out the day's orders

387
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for what had to get done, and she said, you

388
00:22:18.240 --> 00:22:20.720
know what, you need to listen to us a little

389
00:22:20.759 --> 00:22:24.200
bit more. And that was really, you know, a smack

390
00:22:24.240 --> 00:22:26.519
in the head, thinking that you know what, I don't

391
00:22:26.559 --> 00:22:28.599
have all the answers. The people that are actually doing

392
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the job know that job way better than I ever will.

393
00:22:32.480 --> 00:22:35.720
So that taught me to involve them in decisions, to

394
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take their input, to get a diversity of perspectives. And

395
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you know it's kind of overused, but really two heads

396
00:22:44.319 --> 00:22:46.640
or three heads or foreheads are always better than one.

397
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You make way better decisions when you get other people's perspectives.

398
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And that's what Sonny did. He you know, group think

399
00:22:55.920 --> 00:23:00.279
is very destructive and it you know a lot of

400
00:23:00.759 --> 00:23:04.160
I've seen a lot everybody's had bad bosses, right, and

401
00:23:04.400 --> 00:23:07.960
I've had bosses who surround themselves with yes men and

402
00:23:08.039 --> 00:23:10.599
yes women that agree with them no matter what they think.

403
00:23:11.920 --> 00:23:14.920
Sonny taught me that, you know, you want to hire

404
00:23:14.920 --> 00:23:17.880
people smarter than you whenever you can. You want people

405
00:23:17.880 --> 00:23:20.400
to want your job. You know, poor leaders are afraid

406
00:23:20.400 --> 00:23:22.720
of that, they're threatened by that, they're worried about losing

407
00:23:22.720 --> 00:23:25.720
their job. But you know, that's the wrong way to

408
00:23:25.759 --> 00:23:28.039
think about it. You want people that are smarter than

409
00:23:28.079 --> 00:23:30.039
you because you're going to be better, You're going to

410
00:23:30.079 --> 00:23:32.720
make better decisions, you know, if they want your job.

411
00:23:32.799 --> 00:23:34.880
I'd like every one of my people on my team

412
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to want my job because for them to succeed, they

413
00:23:37.599 --> 00:23:39.880
got to make me look good and for them to

414
00:23:39.920 --> 00:23:43.799
move up. Hopefully I'm moving up. So I think that

415
00:23:43.799 --> 00:23:47.839
that that's what sets great leaders, apart from from week leaders,

416
00:23:48.079 --> 00:23:52.799
is that ability to take information and really listen to

417
00:23:52.839 --> 00:23:57.200
their employees about things that impact their employees. M.

418
00:23:57.960 --> 00:24:03.160
Yeah, no, that definitely makes sense. And thank you for

419
00:24:03.200 --> 00:24:06.799
being vulnerable and sharing what you thought and how you

420
00:24:06.960 --> 00:24:11.640
changed so as you went through the change where you

421
00:24:11.720 --> 00:24:15.160
were thinking it is my way or highway to going

422
00:24:15.559 --> 00:24:19.160
and getting people's perspectives. So so many times also what

423
00:24:19.279 --> 00:24:24.000
happens is that just like anything that are blind spots

424
00:24:24.000 --> 00:24:28.079
with all the things, sometimes leaders are getting so caught

425
00:24:28.160 --> 00:24:33.680
up in getting everybody's perspective that there is an analysis

426
00:24:33.720 --> 00:24:37.839
paralysis because everybody may have two sense and did you

427
00:24:37.920 --> 00:24:41.519
experience that? And if you did, how did you overcome that?

428
00:24:41.279 --> 00:24:44.119
That That's exactly you know, I use that quote in

429
00:24:44.200 --> 00:24:46.599
one of my one of my lessons. You know, analysis

430
00:24:46.599 --> 00:24:50.160
by paralysis. You've got to be able to as a

431
00:24:50.319 --> 00:24:55.880
leader understand when you have you know, making a decision

432
00:24:56.119 --> 00:24:59.880
with the information available at the time right you can

433
00:25:00.079 --> 00:25:03.200
wait forever to get more data, more data, and more perspectives,

434
00:25:03.240 --> 00:25:07.279
more input, and it kind of, like you said, paralyzes you.

435
00:25:07.279 --> 00:25:09.720
You know, I think George Patten said a great plan,

436
00:25:10.279 --> 00:25:12.640
a good plan executed today is better than a great

437
00:25:12.640 --> 00:25:15.759
plan executed next week. Right, do something now. So a

438
00:25:15.759 --> 00:25:18.440
great leader has got to be able to understand I've

439
00:25:18.440 --> 00:25:21.279
got to make a decision with the best information I've

440
00:25:21.279 --> 00:25:24.920
got right now, and I you know, it's better to

441
00:25:24.960 --> 00:25:28.039
make a decision and be wrong then wait too long

442
00:25:28.160 --> 00:25:30.799
and make a decision that's right, because then you've missed

443
00:25:30.839 --> 00:25:33.920
the opportunity. So I had to learn that. I had

444
00:25:33.920 --> 00:25:36.039
to learn that. You know what, there's a point that

445
00:25:36.160 --> 00:25:39.400
you reached that additional data is going to do nothing

446
00:25:39.480 --> 00:25:43.240
but cloud your decision making. Bringing more people in is

447
00:25:43.279 --> 00:25:45.920
going to do nothing but slow down the process, right,

448
00:25:46.799 --> 00:25:49.559
you know, span it control is important. You know, you

449
00:25:49.599 --> 00:25:53.319
want to keep your teams to a manageable size, a

450
00:25:53.359 --> 00:25:56.000
decision making team. You know, if you're running a department

451
00:25:56.079 --> 00:25:58.880
to you know, three to five people. Any any more

452
00:25:58.920 --> 00:26:02.119
than that, nobody's going to agree on anything, and you're

453
00:26:02.160 --> 00:26:04.720
going to just be going around and spinning your wheels. Right,

454
00:26:04.799 --> 00:26:08.200
and you've got to be able to recognize that what

455
00:26:08.240 --> 00:26:10.640
that point is when do I hit that point where Okay,

456
00:26:10.680 --> 00:26:13.559
I have all the information I need, let's collectively make

457
00:26:13.599 --> 00:26:16.480
a decision and if you can't do that, then you

458
00:26:16.480 --> 00:26:19.680
have to fall back on. Okay, I hear all your points.

459
00:26:19.759 --> 00:26:22.759
I understand the concerns. I think this is a direction

460
00:26:22.880 --> 00:26:25.039
we need to go. You've got to sell it to them, right,

461
00:26:25.400 --> 00:26:27.279
you can't demand it. You've got to sell it to

462
00:26:27.319 --> 00:26:30.440
them to get their buy in. So you're absolutely right.

463
00:26:30.640 --> 00:26:34.400
I mean analysis paralysis. You know it happens every single

464
00:26:34.480 --> 00:26:37.440
day to every single leader if they're not careful.

465
00:26:38.720 --> 00:26:43.039
Absolutely, So that brings two questions to my mind. So

466
00:26:43.079 --> 00:26:45.279
you mentioned that you've got to sell it to the

467
00:26:45.319 --> 00:26:47.440
people to get their buy in. So what are some

468
00:26:47.559 --> 00:26:51.000
of the key elements that you have used in your

469
00:26:51.039 --> 00:26:54.039
personal life to sell tough decisions to people when some

470
00:26:54.119 --> 00:26:56.920
of them may be not liking the decision.

471
00:26:57.960 --> 00:27:01.880
There's the yeah, and there's there's there's a bit of

472
00:27:01.880 --> 00:27:05.519
an art to that, right, I mean using the Socratic

473
00:27:05.599 --> 00:27:09.559
method where you know, you ask questions you know the

474
00:27:09.640 --> 00:27:12.400
answer to, but you're trying to get the other person

475
00:27:12.519 --> 00:27:16.440
to see the same answer that you that you have. Right.

476
00:27:16.599 --> 00:27:19.720
One of the hardest things, and and I don't want

477
00:27:19.720 --> 00:27:22.400
this to come off as anything other than genuine. But

478
00:27:22.480 --> 00:27:25.480
one of the hardest things it is as a leader

479
00:27:25.519 --> 00:27:26.119
to do.

480
00:27:26.319 --> 00:27:30.839
Is to to get people to to kind of go

481
00:27:30.960 --> 00:27:34.519
in the direction you want them to go, but think

482
00:27:34.559 --> 00:27:39.440
that it's their idea and not being disingenuous, but actually,

483
00:27:39.839 --> 00:27:43.799
you know, convince them of ways to think about a

484
00:27:43.839 --> 00:27:47.559
problem in a different perspective, so that they might think, oh,

485
00:27:47.599 --> 00:27:49.839
I never thought of it that way, and they.

486
00:27:49.680 --> 00:27:53.880
Will naturally change what they thought they thought was the

487
00:27:53.960 --> 00:27:57.480
right path. But now they're thinking, well, maybe I didn't

488
00:27:57.519 --> 00:28:00.359
see that obstacle or I didn't see that consequence of

489
00:28:00.400 --> 00:28:04.160
going down that path. So just kind of going back

490
00:28:04.200 --> 00:28:07.640
and forth and asking questions, kind of self directing them

491
00:28:07.720 --> 00:28:09.920
to here's the point that we want to get to

492
00:28:09.960 --> 00:28:13.559
a solution that works for everybody and solves the problem

493
00:28:13.599 --> 00:28:18.920
in the quickest way, but leading them, not directing them,

494
00:28:19.000 --> 00:28:22.200
not demanding anything of them, but leading them in a

495
00:28:22.240 --> 00:28:26.079
way that gets them the change their thinking. And sometimes

496
00:28:26.519 --> 00:28:28.839
they may think of something that you didn't think of

497
00:28:29.000 --> 00:28:31.119
that you know what, I didn't think of it in

498
00:28:31.119 --> 00:28:34.839
that perspective, and that like I said, you always make

499
00:28:34.880 --> 00:28:38.599
better decisions with a team effort, you know, an effective

500
00:28:38.680 --> 00:28:41.839
small team effort than you would all by yourself, because

501
00:28:42.240 --> 00:28:45.160
you only think you know the way that you think,

502
00:28:45.359 --> 00:28:49.599
and you may not consider somebody else's background or experience,

503
00:28:49.720 --> 00:28:53.400
and they see things coming that you might not see coming.

504
00:28:53.519 --> 00:28:56.400
So the trick is to get everybody to be open

505
00:28:56.440 --> 00:29:01.480
and honest and share and talk, and then it's kind

506
00:29:01.480 --> 00:29:05.799
of organic. The outputs, you know, kind of grows on

507
00:29:05.880 --> 00:29:09.039
its own, and you have to be careful, like you said,

508
00:29:09.079 --> 00:29:10.920
to not let it get out of control or go

509
00:29:11.000 --> 00:29:12.839
off in the directions that you don't want it to go.

510
00:29:12.880 --> 00:29:15.440
You got to keep them focused, but you want them

511
00:29:15.480 --> 00:29:19.759
to start to look at things and start to consider, Okay,

512
00:29:19.920 --> 00:29:22.440
if we do it this way, what's the good and

513
00:29:22.480 --> 00:29:25.160
the bad that can happen. And once they start doing that,

514
00:29:25.359 --> 00:29:28.799
everybody kind of collectively starts thinking about the problem and

515
00:29:28.880 --> 00:29:31.640
the same reference and then they come up with a

516
00:29:31.799 --> 00:29:35.240
solution that's more of what you thought maybe was a

517
00:29:35.279 --> 00:29:38.279
direction we should be going. But like I said, sometimes

518
00:29:38.640 --> 00:29:41.720
sometimes you know, I'd find out I was totally wrong

519
00:29:41.920 --> 00:29:45.519
that just by going through that process, I found out

520
00:29:45.720 --> 00:29:47.920
that they had a better solution than I would have

521
00:29:48.039 --> 00:29:50.599
ever thought of on my own. So it's all about

522
00:29:50.680 --> 00:29:54.480
coaching and mentoring and kind of steering them to a

523
00:29:54.519 --> 00:29:57.720
collective best solution, win win situation.

524
00:29:59.279 --> 00:30:03.039
Absolutely. Now to add a little twist to what we

525
00:30:03.119 --> 00:30:12.240
are talking, and this may sound contradictory. Unfortunately, sometimes what

526
00:30:12.400 --> 00:30:17.359
happens is that reality is very different than what we

527
00:30:17.519 --> 00:30:24.599
talk about. So you mentioned that it's important that we

528
00:30:24.680 --> 00:30:28.559
do take some decision because if you keep on waiting,

529
00:30:28.640 --> 00:30:31.839
things will not pan out. But then there are so

530
00:30:31.960 --> 00:30:36.359
many cultures where people are not allowed to fail, where

531
00:30:36.359 --> 00:30:38.359
you know that, like, you take a decision and if

532
00:30:38.400 --> 00:30:41.000
it goes the wrong way, you will be penalized for it,

533
00:30:41.559 --> 00:30:44.880
be made the scapegoat. So what are some of the

534
00:30:44.920 --> 00:30:47.799
ways that you dealt with that. I'm sure you experience

535
00:30:47.880 --> 00:30:50.920
that because there's so many of my clients wh will

536
00:30:50.920 --> 00:30:52.720
come to me with that, So I'd love to hear

537
00:30:52.759 --> 00:30:53.519
your thoughts on it.

538
00:30:54.480 --> 00:31:02.240
Absolutely. The I guess environment to create is one where

539
00:31:02.279 --> 00:31:05.920
people are not afraid to take risks right. You know

540
00:31:06.160 --> 00:31:09.279
a lot of leaders are very punitive when an employee

541
00:31:09.319 --> 00:31:12.400
makes a mistake, right, they're they're punished in some way,

542
00:31:12.519 --> 00:31:15.680
or they're they're cut out of decision making for a while.

543
00:31:16.559 --> 00:31:20.559
I think that's totally one any degrees wrong. I think

544
00:31:20.640 --> 00:31:22.839
you need to reward people that are willing to take

545
00:31:22.880 --> 00:31:25.759
a calculated risk. Right, you don't want your employees to

546
00:31:25.799 --> 00:31:29.480
be reckless, but you know, the status quo really never

547
00:31:30.079 --> 00:31:33.240
created any game changers. It's the people that thought outside

548
00:31:33.240 --> 00:31:35.839
the box. If you will that you know, we haven't

549
00:31:35.880 --> 00:31:38.240
tried it this way. I'm going to see what happens

550
00:31:38.279 --> 00:31:40.680
if we if we do it this way, and they're

551
00:31:40.720 --> 00:31:43.519
going to fail, but they're going to succeed too. And

552
00:31:43.599 --> 00:31:48.720
I think that by rewarding failures that were in you know,

553
00:31:49.079 --> 00:31:52.400
started with good intentions to improve a process or and

554
00:31:52.440 --> 00:31:55.759
to improve the product quality or customer service. I think

555
00:31:55.839 --> 00:31:59.640
that by rewarding people for taking that risk and trying

556
00:31:59.680 --> 00:32:03.839
something new, well just you know, give them more confidence

557
00:32:03.880 --> 00:32:06.759
to keep taking risks and coming up with better ideas.

558
00:32:06.839 --> 00:32:11.440
And you know, obviously, if an individual is consistently making

559
00:32:11.480 --> 00:32:14.839
poor decisions, that's one thing. But generally what happens is

560
00:32:15.640 --> 00:32:19.119
I reward failures as long as there's learning that comes

561
00:32:19.160 --> 00:32:22.759
along with it. Right, I made a mistake, but I

562
00:32:22.880 --> 00:32:25.839
learned why it didn't work, and I can apply that

563
00:32:25.880 --> 00:32:27.640
to the next thing I may want to try, so

564
00:32:27.720 --> 00:32:30.960
I can avoid that and maybe become more successful. So

565
00:32:31.400 --> 00:32:35.400
I think it's totally totally wrongheaded to have a punitive

566
00:32:35.519 --> 00:32:39.039
mindset for people that want to bring in, you know,

567
00:32:39.359 --> 00:32:42.680
fresh eyes and fresh ideas and things that haven't been

568
00:32:42.759 --> 00:32:46.079
tried before, because you know, one of the one of

569
00:32:46.119 --> 00:32:50.039
the success killers is you know, this is the way

570
00:32:50.039 --> 00:32:52.640
we've always done it, and people accepting that and going

571
00:32:52.680 --> 00:32:55.720
along with it, and nobody questioning, well, why have we

572
00:32:55.759 --> 00:32:58.039
always done it that way? Getting back to those three

573
00:32:58.119 --> 00:33:02.279
questions I ask, So, I think creating a culture of diversity,

574
00:33:02.319 --> 00:33:06.720
creating a culture that empowers people to make decisions right,

575
00:33:06.759 --> 00:33:09.200
because you go back to the quote I said, great

576
00:33:09.279 --> 00:33:11.480
leaders know they don't have all the right answers. You've

577
00:33:11.519 --> 00:33:13.400
got to be lying on your people. You got to

578
00:33:13.400 --> 00:33:15.480
pick good people to start with, but then you have

579
00:33:15.519 --> 00:33:18.799
to kind of here's where we have to be, here's

580
00:33:18.880 --> 00:33:20.680
our goal, and then kind of get out of their

581
00:33:20.680 --> 00:33:23.880
way and let them do their jobs and be willing

582
00:33:23.960 --> 00:33:26.480
to accept that they're not always going to make the

583
00:33:26.559 --> 00:33:30.160
right choices, but if they learn from them, they're going

584
00:33:30.200 --> 00:33:32.920
to make a better choice next time. And many leaders

585
00:33:32.960 --> 00:33:33.640
are afraid of that.

586
00:33:34.359 --> 00:33:38.599
Absolutely right, You're right on Mark, and what you mentioned

587
00:33:38.640 --> 00:33:43.200
about is calculated risk. It's about making those informed decisions.

588
00:33:43.400 --> 00:33:49.920
It's about and if you're that scared as a leader

589
00:33:50.039 --> 00:33:52.920
that oh what is the my leadership team going to think?

590
00:33:52.960 --> 00:33:55.400
What you can do? Then, as you talked about the

591
00:33:55.480 --> 00:33:59.400
quality management systems, you can bake in the risk analysis.

592
00:33:59.440 --> 00:34:02.839
So this way you know that your team has done

593
00:34:02.839 --> 00:34:07.039
the risk analysis before making the decisions. It's along with

594
00:34:07.119 --> 00:34:10.599
creating that culture, also empowering them with the resources that

595
00:34:10.639 --> 00:34:13.119
can help them and allowing them to fail. Such a

596
00:34:13.119 --> 00:34:19.599
powerful lesson over there, Steve, So, now tell us where

597
00:34:19.599 --> 00:34:21.920
could people connect and if there are, like, you know,

598
00:34:21.960 --> 00:34:24.119
a couple of lessons that you want to share with

599
00:34:24.159 --> 00:34:24.840
our audience.

600
00:34:26.360 --> 00:34:32.039
Oh sure, sure. So anybody can can get a hold

601
00:34:32.079 --> 00:34:36.480
of me through my books website Steve Williams author dot

602
00:34:36.519 --> 00:34:39.039
com and they can get an autograph copy of the

603
00:34:39.079 --> 00:34:43.000
book if they like. If your audience wants to order

604
00:34:43.039 --> 00:34:45.559
the book and they mentioned that they saw your show,

605
00:34:45.599 --> 00:34:50.519
I give them ten percent discount. And there's a couple

606
00:34:50.559 --> 00:34:55.480
of things that I think everybody that's listening would you know,

607
00:34:55.920 --> 00:35:01.239
benefit from from a very high level. And you go

608
00:35:01.320 --> 00:35:04.920
to Steve jobs, right, he had a famous quote that said,

609
00:35:05.639 --> 00:35:08.559
you know, people who are crazy enough to think they

610
00:35:08.599 --> 00:35:10.719
can change the world are the ones that are actually

611
00:35:10.880 --> 00:35:14.920
changing the world. Right. I think that what he was

612
00:35:14.960 --> 00:35:19.840
looking at is think outside the box, right, you know,

613
00:35:20.039 --> 00:35:22.679
be a heretic. It was haretics that discovered the world

614
00:35:22.800 --> 00:35:26.800
isn't flat. I mean, we would have made no progress

615
00:35:26.880 --> 00:35:30.400
through any of our industrial revolutions without people that would

616
00:35:30.480 --> 00:35:34.039
think of things differently than it's always been done. And

617
00:35:34.079 --> 00:35:36.280
I think that that's probably one of the biggest things

618
00:35:36.320 --> 00:35:41.400
the leader can do is is look outside their little

619
00:35:41.719 --> 00:35:46.960
comfort zone and start looking at, well, let's find a

620
00:35:46.960 --> 00:35:49.480
way to make this process better. Let's find a way

621
00:35:49.519 --> 00:35:52.199
to make this employee better, or this company better, or

622
00:35:52.199 --> 00:35:55.480
a product better. And I think what they'll learn is

623
00:35:55.519 --> 00:36:01.599
that relying on your team and getting their input letting

624
00:36:01.679 --> 00:36:05.880
them fail. You know, it's funny that somebody like Sonny Barger,

625
00:36:06.480 --> 00:36:09.679
who ran the Hills Angels, his quote was, I've got

626
00:36:09.760 --> 00:36:12.480
to give my people the freedom to screw up. I mean,

627
00:36:12.559 --> 00:36:14.840
who would have thought that the leader of a motorcycle

628
00:36:14.880 --> 00:36:18.039
gang would think that way. But he knew that as

629
00:36:18.079 --> 00:36:21.400
long as they learned from their mistakes, that the mistakes

630
00:36:21.400 --> 00:36:24.400
would start to go down and the successes would start

631
00:36:24.440 --> 00:36:27.239
to go up. So he was he was not your

632
00:36:27.280 --> 00:36:30.599
typical motorcycle you know, President. He he led from a

633
00:36:30.639 --> 00:36:33.679
place that other people can take a lot of lessons from.

634
00:36:34.079 --> 00:36:38.360
So there's there's lessons in here from everybody. From building

635
00:36:38.400 --> 00:36:41.519
the right team, why waiting too long to make a

636
00:36:41.599 --> 00:36:47.000
decision is worse than making a decision quickly and it

637
00:36:47.079 --> 00:36:52.920
being wrong, How to negotiate win wins, and how to

638
00:36:52.960 --> 00:36:57.039
avoid that analysis by paralysis, and know when to you

639
00:36:57.079 --> 00:36:59.960
know when to make a decision and when to look

640
00:37:00.039 --> 00:37:02.599
for a little bit more information before you do. So

641
00:37:03.440 --> 00:37:05.800
those are all lessons any leader can benefit from.

642
00:37:07.360 --> 00:37:10.400
Yeah, no, thank you for sharing any of the last

643
00:37:10.400 --> 00:37:11.440
thoughts you'd like to add.

644
00:37:13.559 --> 00:37:18.639
Just you know, leaders have to believe in themselves. They

645
00:37:18.639 --> 00:37:20.800
have to have the confidence to know that. You know what,

646
00:37:20.920 --> 00:37:24.760
I've got to trust myself. I've got to trust my team,

647
00:37:25.679 --> 00:37:27.960
and I know that we're not going to be perfect,

648
00:37:28.159 --> 00:37:32.480
but we're going to get as close as we can. Right.

649
00:37:32.800 --> 00:37:38.119
I'm from Wisconsin, you know. Vince Lombardi, legendary coach of

650
00:37:38.159 --> 00:37:41.039
the Green Bay Packers, was you know, he's still a

651
00:37:41.119 --> 00:37:45.360
legend here and one of his famous quotes is we

652
00:37:45.360 --> 00:37:50.519
we we're going to chase perfection. We may not catch it,

653
00:37:50.800 --> 00:37:54.639
but we will get to excellence. So setting the goal high,

654
00:37:54.880 --> 00:37:57.320
understanding that you may not reach it, but you'll get

655
00:37:57.360 --> 00:38:01.360
pretty close, I think is what leaders have to understand

656
00:38:01.440 --> 00:38:05.119
that they have to be both you know, set the

657
00:38:05.199 --> 00:38:09.079
bar high, but also set achievable goals that we can

658
00:38:09.199 --> 00:38:11.960
hit and get incremental improvement over time.

659
00:38:13.760 --> 00:38:17.239
Mm hmm. Absolutely well. Thank you for sharing your thoughts

660
00:38:18.039 --> 00:38:25.639
and bringing to the forefront that fail fast, because when

661
00:38:25.679 --> 00:38:29.760
you fail fast, then you know how to succeed in

662
00:38:29.800 --> 00:38:35.840
the future. And thank you for joining us and wonderful audience.

663
00:38:35.880 --> 00:38:38.920
Without you, this year would none be possible. And it's

664
00:38:38.960 --> 00:38:42.280
important to allow that space and give yourself that permission

665
00:38:42.920 --> 00:38:47.760
to make mistakes, because from where I sit, there are

666
00:38:47.840 --> 00:38:49.880
no mistakes. I mean, of course, you know there are

667
00:38:49.880 --> 00:38:52.559
some mistakes which we cannot reverse, so it's it's important

668
00:38:52.559 --> 00:38:55.599
to kind of think about that as well, but allowing

669
00:38:55.639 --> 00:38:59.760
yourself to learn from those and use them as learning

670
00:38:59.760 --> 00:39:06.320
op counities and growing forward. Right, and let us know

671
00:39:06.679 --> 00:39:08.760
what else you you would like for us to bring

672
00:39:08.960 --> 00:39:11.559
to you so that you can live your life the

673
00:39:11.599 --> 00:39:14.760
best you can. And thank you on for making the

674
00:39:14.800 --> 00:39:18.000
show technically possible. Be valu and take care until next time.

675
00:39:19.000 --> 00:39:21.400
Thank you for being part of Beyond Confidence with your

676
00:39:21.400 --> 00:39:23.719
host d W Park, We hope you have learned more

677
00:39:23.760 --> 00:39:26.440
about how to start living the life you want. Each

678
00:39:26.480 --> 00:39:29.400
week on Beyond Confidence, you hear stories of real people

679
00:39:29.480 --> 00:39:33.960
who've experienced growth by overcoming their fears and building meaningful relationships.

680
00:39:34.320 --> 00:39:37.719
During Beyond Confidence, Vpark shares what happened to her when

681
00:39:37.760 --> 00:39:40.159
she stepped out of her comfort zone to work directly

682
00:39:40.199 --> 00:39:43.280
with people across the globe. She not only coaches people

683
00:39:43.280 --> 00:39:46.800
how to form hard connections, but also transform relationships to

684
00:39:46.880 --> 00:39:50.280
mutually beneficial partnerships as they strive to live the life

685
00:39:50.280 --> 00:39:52.599
they want. If you are ready to live the life

686
00:39:52.679 --> 00:39:56.400
you want and leverage your strengths, learn more at www

687
00:39:56.480 --> 00:39:59.679
dot dvpark dot com and you can connect with v

688
00:40:00.039 --> 00:40:03.840
at contact at dvpark dot com. We look forward to

689
00:40:03.880 --> 00:40:05.039
you're joining us next week.

690
00:40:11.760 --> 00:40:11.800
M