WEBVTT
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The topics and opinions expressed on the following show are
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solely those of the hosts and their guests, and not
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those of W four WN Radio It's employees or affiliates.
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We make no recommendations or endorsement for radio show programs, services,
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be directed to those show hosts. Thank you for choosing
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W four WN Radio.
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This is Beyond Confidence with your host d W Park.
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Do you want to live a more fulfilling life? Do
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you want to live your legacy and achieve your personal, professional,
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and financial goals?
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Well?
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Coming up on Dvaparks Beyond Confidence, you will hear real
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stories of leaders, entrepreneurs, and achievers who have steps into discomfort,
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shattered their status quo, and are living the life they want.
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You will learn how.
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Relationships are the key to achieving your aspirations and financial goals.
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Moving your career business forward does not have to happen
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at the expense of your personal or family life or
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vice versa. Learn more at www dot Divpork dot com
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and you can connect with div ants Contact Dants divpark
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dot com. This is beyond Confidence and now here's your host,
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div Park.
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Good morning listeners. And when we hear about history, we
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all talk about like, hmmm, what's happening with history? We
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don't want to talk about history. Nobody wanted to remember
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the dates. But today you're going to be looking at
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history in a very very different way. And also I'm
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excited to share my book is going to be out
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this week the AI Agency, so when you get a
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chance to look it up under my name and just
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supretty excited about it.
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So welcome Steve, Hey, David, how how are you. Congratulations
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on the book, Thank you, thank you.
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So share with us as to how did you get
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into the history.
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Well, it's interesting. I spent most of my career in
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leadership positions, and I made a lot of mistakes. And
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I was on a business trip one time, probably about
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fifteen years ago, and I stopped by the bookstore in
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the Milwaukee airport and I saw a book that was
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called Leadership Secrets from Attila of the Hunt by Wes Roberts,
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and I thought that sounds interesting, so I picked it up.
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I read it on the trip, and I thought, wow,
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there's a lot of things that Attila did way back
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then that I could use to help me become a
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better leader. And I really didn't think about a book
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at the time. I just kind of started to apply
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some of the techniques. It's still sitting on my bookshelf,
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and maybe thirteen fourteen years ago I remember that book.
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I took it out and I thought, well, you know what,
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if there's one person out there that's a historical figure
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that we can learn from and apply positive lessons in
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today's management, then there's got to be a bunch of
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other ones. So then I started the research and came
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up with the cast of characters that are in the book,
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looking for not necessarily the people you would think of
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as leadership material, because they were known for being you know,
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warriors and outlaws and rebels and you know, capturing other
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tribes and kingdoms. But the thing that I thought about
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is they had to be in doing a lot of
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things right to be so successful, because every single one
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of them was extremely successful. And the more research I did,
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the more I found that, you know what, some of
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these lessons are timeless. I mean, what applied to sun
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Zoo twenty five hundred years ago, still works today. So
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I said, I wish I had a book like this
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when I was getting into leadership because it would have
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given me a you know, kind of a shortcut to
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avoid some of the pain points I went through.
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Yeah, no, definitely. So tell us about your Johnny. You mentioned,
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you know, you were in the leadership positions and all that,
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So tell us, like, you know what Philly were in,
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and tell us a little bit more about that journey.
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Sure. Absolutely. So I started out My family owned a
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small manufacturing company, So I started out in the family business.
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I learned. I'm from the Midwest, so my my folks
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and still the Midwest work ethic and going to work
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for the family business was a little challenging for any
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any I guess relative of a business owner, because you
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either have to you know, work harder than everybody else
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to prove that you're not just there because you're the
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owner's kid, or you can you know, everybody's worked for
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a business or know somebody probably were the owners children
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or relatives feel they don't have to work quite so
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hard because you know, their dad owns a company. Well,
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I had to proved myself at an early age that,
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you know what, I can stand on my own. So
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I kind of got my work ethic early on. And
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then I spent the next twenty two years as I
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moved on to various competitors of the business that in manufacturing,
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and I was always a supervisor or a manager or
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or you know, at a higher director level throughout my
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first twenty two years. And then I went to work
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for my biggest customer, which was kind of a step
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up the food chain. It was a contract manufacturer. When
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I started with them, they were, I don't know, a
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three hundred and fifty million dollar company, which you know,
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I'd been involved in small businesses, so this is kind
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of a medium sized business to me. And I was
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tasked with putting together a team that would go out
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and develop a global supply chain that would support this
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company's tremendous growth plans. When I left the company, they
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were about three billion dollars and this year they were
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about to hit four billion dollars. So we had a
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structure a go out and find companies in all the
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different kinds of you know, abrication of metal and plastics
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and printed circuit boards and electronics and assembly and cables
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and find a supply chain that would not only support
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our growth, but then we also had to manage that
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supply chain from a strategic standpoint. So me and my
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team literally got to see a thousand companies all over
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the world, so we got to see what worked really
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well and what didn't work really well. So I got
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that experience. For fifteen years, I held the position of
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Global Sourcing Comodity Manager. And then that experience taught me
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that there was a lot of people out there that
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really did a great job, but there was just as
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many people that could use some help. And my kind
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of unique experience of being you know, on the on
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the ground floor working in shops and building things to
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getting to work with these you know best, the best
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companies throughout the world that other companies could benefit from
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my knowledge. So I started this company in twenty thirteen
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and I've been going pretty strong ever since. So that
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was my that was my I guess work history. But
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I've I've always been a writer, you know, the whole time.
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Yeah, So that makes sense, and so let's kind of
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go back to your journey. So many times when we
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talk about the corporations and organizations, people have this.
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Idea of.
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People sitting either openly like you know, the working remotely,
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especially COVID, or people working in open spaces or in offices,
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and nobody focuses on the manufacturing. And I've been in
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the man on the manufacturing side, not fully, but to
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have had a lot of interactions with that and supply
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chain and all that. So let's let's kind of dive
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into that.
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Sure, absolutely, so tell me, like, you know.
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So from the manufacturing perspective, you are on the floor,
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and it's not just because what happens is that when
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you're sitting on the cube, it's you your computer team
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meetings versus this. You're experiencing like live problems throughout the day.
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And even though you may have standard operating procedures, you
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may have protocols and all of that. So tell us, like,
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you know, what were some of your learnings and what
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were some of the challenges that you faced during that time.
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You know, that's a good question and it really ties
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into kind of the theme of the book. You know,
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I I changed my leadership style just because of what
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you had just mentioned. You know, back you know, COVID
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didn't hit until I had this company, So most of
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my career was face to face meetings, a lot of travel,
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going to see customers, going to see suppliers where we
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didn't have the technology to do what we can do today.
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So one of the I guess hardest lessons that I learned,
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and one of the first lessons that I learned, is
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you really have to lead by example. You know, you
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can't be sitting in your office just barking out orders
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and expecting your people to want to follow you, because
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that doesn't work. You've got to be out there, side
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by side, on the floor with them as problems come up.
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Being out there and willing to get your hands sturdy,
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and I think that earns you a lot of respect,
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and it earns you a lot of trust. And those
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are two of the cornerstones to any great leader is
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being out there with your people, leading by example and
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not asking them to do something you haven't done yourself.
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So problems come up real time, you've got to react quickly.
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You've got to make very quick decisions. And the other
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thing that I learned is, you know, we're not perfect. Nobody,
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even the best leaders make mistakes. But the key to
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that is recognizing when you make a mistake and being
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able to course correct and change directions. So I was saying,
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you know what, guys, I steered you wrong. I told
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you what to do, and we totally mess this up.
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We got to recome up with a new solution and
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get my team's input and go out and change course.
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And I think that's one of the biggest, biggest parts
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of being a great leader is recognizing when you do
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make a mistake and being able to change it quickly.
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Absolutely. And when you talk about on the floor, tell
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us more about what kind of problems would you experience?
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Mostly quality problems? Right, so you know we mix, you know,
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we made stuff. So if there is no problems, you
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know there's not a lot of things going on out
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on the floor other than production moving and things going great.
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But no manufacturing company is that good. There's always something happening,
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whether it's a process problem or a product problem. You've
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got to get out there and get your hands dirty
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and solve it. Right. Is the equipment operating correctly? Like
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you said, You've got or constructions and documentation on how
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to actually do the job, But you're still working with people,
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and people are imperfect, so there's going to be mistakes,
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there's going to be issues that have to be handled
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is going to have to be customer interaction to determine
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whether or not we can get through this or we
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have to maybe rebuild the product or come up with
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a repair or something. So you're constantly fighting, you know,
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what the customer expects, which is perfection, versus what you
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can actually produce, which is maybe close to perfection. So
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you've always got to have that balance and be an
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advocate for the customer as well as an advocate for
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your company because you know, it's expensive to rework, it's
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expensive to scrap parts, so you've always got to be
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working on well, how do I balance that and what's
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in the best interest of all parties And those are
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the kind of things that any leader in manufacturing faces
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on an hourly basis sometimes.
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Yeah, So the thing is that it's important to incorporate
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and integrate some quality system so this way you're not
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waiting till the last minute that oh, gosh, you know
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this product hasn't turned out good. It's important to have
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those checks and balances at different time points. And whether
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it is automated, I know, like you're mentioning that, you know,
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we have got technology now, so whether it's technology or
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whether it's humans. So tell us more. I know that
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you work on the quality management systems, what are some
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of the essentials to have that in the process so
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that way you're not like experiencing the problem at the
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end of.
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The chain, right right, Well, A core part of my
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outside of my writing, my core part of my company
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is helping companies improve their business processes, which is their
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quality system. Right. It basically covers everything from quoting the
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shipping in any type of business, whether you're manufacturing or service.
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And I help them streamline their systems and put controls
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in place so that we minimize the problems. And what
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I do with every single client first time we get
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together is we kind of set expectations, right, we look
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at Okay, we got to look at where you're at now,
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where you want to be, where are your pain points,
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what's causing you the most grief? And I just go
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through once we start working together, we go through every
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single major department in the company. And I kind of
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have a little a little three three question tests that
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I asked them. I said, first off, is this process