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The topics and opinions expressed on the following show are
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solely those of the hosts and their guests, and not
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those of W four WN Radio It's employees or affiliates.
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be directed to those show hosts. Thank you for choosing
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This is Beyond Confidence with your host w Park. Do
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you want to live a more fulfilling life? Do you
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want to live your legacy and achieve your personal, professional,
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and financial goals?
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Well?
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Coming up on dvoparks Beyond Confidence, you will hear real
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stories of leaders, entrepreneurs, and achievers who have stepped into discomfort,
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shattered their status quo, and are living the life they want.
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You will learn how relationships are the key to achieving
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your aspirations and financial goals. Moving your career business forward
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does not have to happen at the expense of your
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personal or family life or vice versa. Learn more at WWWA.
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You don't divpark dot com and you can connect with
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div ats contact dants divpark dot com. This is beyond
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confidence and now here's your host, div Park.
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Good morning listeners. Of course it's Tuesday, and I love
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being here, so I want to ask you a question.
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You may be thinking, I'm too late in joining the
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AI bandwagon, and here's what I'll tell you. It's never
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too late. So if you're thinking about that, and if
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you have that fear, it is super important that you
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take that fear and just let it out because yeah
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is still not very supposed to be. Yes, it is
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a nowaday today lives and if you have any qualms
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or any questions about it, I invite you to get
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my book, The AI Agency, and it will help you
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get situated in a way which is grounding and getting
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you ahead of the game. So thank you, thank you,
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Thank you to each and every one of you who
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have got our box and supported us in our venture
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of supporting other entrepreneurs through keywo dot org. We appreciate you,
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and if you have not got, we'll appreciate if you
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can get one of our books and support us. So
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let's bring in our guests. Good morning, Welcome, Holly Oh
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it's a pleasure to have you. And here's a question,
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what would you say one or two are remarkable moments
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of your life where either it was someone or a
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situation or an insight that left a positive mark on you.
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I would say that I have a couple.
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But once you know what I did with my life,
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it makes a little more sense why they're meaningful. But
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at the age of three, I established a core competency,
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actually because I witnessed my mother in a transaction with
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a couple of girl Scouts at the front door when
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I was three, and proceeded to go next door the
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next day in my pajamas with no product, ring the
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doorbell and proceed to try and sell girl Scout cookies
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and get paid. So nobody noticed that what that really meant.
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But I have to laugh now. Another thing that occurred
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was my family drove across country like four times in
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four years, and my mother sat in the back seat
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with a toddler and a new baby, and I sat
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in the front seat and I navigated.
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So from the age of ten.
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I was reading the map and telling my dad what
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highway to take next, and eating all the signs going
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across country, And it really established a sense of how
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big the US is and how to map out a journey,
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also formative. And just one more thing was we visited
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the World's Fair when I was twelve and he was
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an executive.
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My dad was an executive with.
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General Electric's computer division, and they had a profound pavilion
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at the World's Fair in Flushing Meadows, New York. So
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it was, you know, this geodesic dome that showed the
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kitchen of the past from eighteen ninety to the present
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with all the ge equipment, and there was sixty cultural
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pavilions from sixty different countries, and it just blew my mind.
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And I even saw the Michelangelo's the Pieda, and the
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Vatican brought oodles of Renaissance paintings.
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I mean, it was mind boggling.
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So my world went from the US is big to
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the world is big and interesting, and a great verb
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for and joy for cultural anthropology formed in me.
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So those were the three things that I could say
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were really helpful.
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Yeah, it sounds like you've had as very, very remarkable
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moments that shaped your life. And even to the extent
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I love the story, of course about a girl scout.
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It is so cute. I can imagine seeing that little
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one going and just knocking on the door and shipping
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her career.
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Yeah, so would you like me to just go on?
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Well, so as you continued, pardon me, as you continued
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in your life journey.
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I really felt like I was an emotional emotionally abused
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it by the time I was seventeen.
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And I.
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Left home and leapt off a cliff of sheltered privilege
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and landed straight in the ocean of patriarchy, you know,
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which was pretty eating. But I studied for a year
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with a zen master and it has been the formative
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foundation for my life ever since. That studying was you know, irreplaceable.
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And because I became pregnant, I had to leave college,
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but that was freeing because I was intolerant of structured
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curriculums and linear learning models.
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I just didn't like it.
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So I traveled the South Pacific with my son for
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seven years and ended up in New Zealand and in
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Fiji and worked in journalism there and managed merchandise manager
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for a chain of bookstores, and finally came and married
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there and had a beautiful daughter, and then moved back
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to the States, where ironically I took a position as
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an administrator for a chain, a brand new chain of
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computer stores that were opening the month the IBM PC
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hit the market, and that company was called business Land,
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you may remember.
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They went national.
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Eventually they had one hundred and three stores coast to coast,
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and I moved from ad as administrator for one of
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the branches to into sales fairly quickly, and then into
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executive account and corporate account management and what was the
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silicone desert h So that launched me on a journey
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in a business that I profoundly sort of understood because
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of my father's profession. Although it was you know, osmosis.
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I guess, so I.
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My stock, you know.
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Two years later there was a management malfeasance that occurred
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where IBM had released the Seagate drives as moving from
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two floppy drives doing it hard drives, and they all
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failed nationwide. They withdrew the product. I had three hundred
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thousand dollars in pos for Motorola and they couldn't deliver product.
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But the manager wanted to take the account direct and
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not pay any commission to me and began harassing me.
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So I left and.
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I went over to Computer Lands, major account division, and
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I moved all my business with me to Computer Lands.
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Major account division continued to you know.
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Excel and became sort of head hunted out by nine
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X Business Information Systems Group, and moved my business book
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of business again to nine X, where I continue.
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To fulfill on Motorola Dial Corp. Codex.
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And so this is tech to tech sales. Okay, my
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clients are all tech and.
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And sales is sales doesn't matter true, And it's here's
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the thing that you are in a very competitive environment
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because sales even today have got several clients from the
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sales like you know, the leadership executives and all that.
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But it is very competitive, especially if you're trying to
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get on the leaderboard and all that. So even in
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that competitive environment, what are some of the ways if
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our listeners are thinking, what is the way to like
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build that credibility and trust?
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Well, I the actually the only advantage I had was
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that women are trusted more than men in business, so
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I leveraged that. I also threw away the corporate playbook
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that was fostered down my throat at sales meetings every week,
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including the quota. I just I didn't allow it to
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you know, we know, we live in a world that
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teaches women and men that they're not entitled to creative agency,
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and yet I was would not be stopped, and I
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applied my own creative agency to the to the relationship
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building with corporate executives and the delivery. So one of
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the things I did was I would assess their divisional
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five year goals with my clients and design a staged approach.
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No this, this strategy.
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Inevitably would lead to five years of sales because I
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would write the map for them to attain their goals,
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and then I would fulfill on delivering and training, equipment, hardware, software,
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maintenance agreements, everything to grow the business to support it
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because you know, in my view, it's always an intangible
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You may think you're selling a widget or a thing,
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but what we're really offering is an intangible solution, an
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intangible feeling and experience, and using hardware and in this
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case software to offer intelligence in ways corporations were not
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able to to search and report. Get it coming off
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a main screen, a main you know, a mini or
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a mainframe computer that this distributed networking that I installed
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gave them software that they just never saw before. So
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they could use dBase three, they could use it Excel
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Lotus one, two three. In the early days, they had
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word processing and they and I had to know more
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than the engineers that I that were my clients. I'd
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be smarter than they were. And I had and I studied.
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I loved the business, so I read, I read everything,
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and I had to establish my position as knowing more
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than they did early on, or they were just oh
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it's a woman, and so I did that really good.
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I got really good at doing that right away.
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So what's standing out for me, Holly, is that how
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you asked them for what was their five year plan.
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You invested in the client's vision, you invested in what
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were their means, and you sat down and created that
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roadmap that would help them be successful over those five years.
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So it sounds like very much that it was a
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win win situation because you mapped out the charter for them,
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they could see, oh, yeah, you know here, we can
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be here in five years. But then I need Holly structure,
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I need Holly software, maintenance, whatever is needed. So that's
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marrying the two in a beautiful way where both are
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complementing each other.
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I think my peers were basically in it for themselves.
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Mostly they were solving the immediate problem and not looking beyond.
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And that's where I lived.
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I lived in the beyond, and the clients came to
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know that, so you know, it was heady. And I
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for ten years did that for nine X Business Information
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Systems Group, and I actually penetrated IBM's stranglehold on academic
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sales two universities and the huge Maricopa County Community college
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district I penetrated. I took all the business from IBM
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in two universities and one community college district with ten campuses.
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So then I was really more or less viewed as
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a technology executive and enterprise account operator with an incredible
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amount of channel growth. And because the clients moved with
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me from business land to computer land to nine X,
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and then I expanded the territory with higher education, IBM
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came to me and said offered me a job as
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a marketing consultant, which is the highest position they offer
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to anybody, to help them recapture a market I had
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taken from them because of their arrogance. Now granted, they
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were endowing these colleges with money with grants to buy
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and place place, you know, these enormous networks into computer
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labs for staff as well as you know the sixty
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thousand students at ASU.
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So that was gratifying.
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I was kind of a ninja in this field, quite frankly,
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and that I was kind of exhausted to.
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So let's talk about that exhaustion, because so many times
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what happens is that, as you mentioned, you looked beyond
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and the immediate problems. What were some of the areas
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that you know that you were pushing yourself that created
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that exhaustion.
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Well, I was the only woman I knew in Phoenix
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that was working at this level that had children. Everyone
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else was either single or married, so I was trying
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to manage a family at the same time. That was
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exhausting and overcoming. Some of the bullying also became exhausting,
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and I was really really tired. I actually developed epstein
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bar virus, where once it was identified, I think I
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slept for three months and just let it go.
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Just I just let it go basically for.
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About a year, and then I went back in as
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director of sales and marketing for a boutique small company
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that you know, installed the brand new Cisco routers that