Nov. 5, 2024

Growing High-Performance Teams

Growing High-Performance Teams

In this episode, Divya Parekh sits down with Daniel Botero, a CEO who knows what it takes to build teams that thrive even in tough times. No fluff—just real talk about the struggles, wins, and strategies behind keeping teams engaged and morale high....


In this episode, Divya Parekh sits down with Daniel Botero, a CEO who knows what it takes to build teams that thrive even in tough times. No fluff—just real talk about the struggles, wins, and strategies behind keeping teams engaged and morale high. Daniel shares raw insights on pushing through challenges that make most leaders fold. Ready to level up your leadership? Hit subscribe and tune in for actionable tips to boost your team's energy and transform your culture!

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WEBVTT

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The topics and opinions expressed on the following show are

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solely those of the hosts and their guests and not

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those of W four WN Radio. It's employees are affiliates.

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Its employees are affiliates. Any questions or common should be

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directed to those show hosts. Thank you for choosing W

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four WN Radio.

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This is Beyond Confidence with your host d W Park.

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Do you want to live a more fulfilling life? Do

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you want to live your legacy and achieve your personal, professional,

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and financial goals? Well? Coming up on Dvparks Beyond Confidence,

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you will hear real stories of leaders, entrepreneurs, and achievers

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who have stepped into discomfort, shattered their status quo, and

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are living the life they want. You will learn how

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relationships are the key to achieving your aspirations and financial goals.

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Moving your career business forward does not have to happen

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at the expense of your personal or family life, or

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vice versa. Learn more at www dot divpark dot com.

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And you can connect with Dvant contact dant dvpark dot com.

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This is beyond confidence and now here's your host, Divpark.

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Good morning, It's Tuesday, and I'm excited to be here

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with you all because I get to spend time with

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you and today we have our guests, Danielle welcome.

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Thank you Dvia so much for having me. Super excited

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to be here.

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Oh excited to have you and wonderful people. As we

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always talk about, remember to keep the kindness circle going.

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Think about it, if you were to spend just one

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hour of your time every month and you can spread

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it all across the month. It can be a smile here,

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it can be five minutes there, five minutes there, and

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even if fifty million people did that, think about it,

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fifty million hours in a month every month where we

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can help and uplift each other. And also, if you've

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got our books, I really appreciate you. Thank you so much.

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And if you have not, do get our books because

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partial profits from our books go to Kiva dot org. So,

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daniel usually start out from childhood. Do you have a

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moment or a person from your childhood that left a

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positive mark on you and you remember even to this day.

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Oh yeah, I remember that person. I remember that moment.

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I think I've had a lot of people who've impacted

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me throughout my whole life. Some I've met, some I

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didn't meet. Some were just more of like stories. I

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think one of those people were was my father, who

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died when I was three years old. But just the

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stories that I would hear about you have really impacted

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my behavior. And then one that I can think of

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was my fifth grade teacher, mister l who I think

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was the first person in America who saw my potential

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and help me think bigger and dream bigger.

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So sorry to hear that, and it again kind of

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brings us back to life and like, you know, having

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that gratitude, not taking people that we love for granted.

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So as you grew up, what for your interests was

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it sports or did you have anything specific any dreams

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like you know, usually young kids can have different dreams

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like I want to become a cop or I want

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to become a firefighter, I want to become astronaut, or

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I want to become an engineer. So what dreams did

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you have and what did your life steer you.

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I always wanted to be a CEO, even years old,

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I wanted to be a CEO of either a my

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business or be CEO of a fortune five hundred company.

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I was fascinated with business with leadership, and it's always

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been my dream.

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Now.

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I like soccer, I played sports, but that was specifically

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my biggest dream.

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Oh fantastic. And did you run any small businesses when

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you were young?

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Since I was little? I did so.

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I so I moved after my dad passed away with

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my mom, and I moved to America with two thousand

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dollars in two suitcases. Right, And I never felt like

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I can ask my mom for money, and now because

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she was a bad mother. It was at the opposite.

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She worked seven days a week and was working at

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less than minimum wage. We were actually for nine years illegal.

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So I didn't never felt like I can ask my

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mom for money because I didn't feel like she could

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even work any more hours to even make more money.

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And we were already living worse than paycheck to paycheck.

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And so.

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I always try to figure out, how can I do

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this by myself, or how can I make my own money?

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And so my first business was when I was like

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eight nine years old. I realized this. People were playing

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soccer behind my house, and they would come from work

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were their business clothes they would change right outside their car,

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and they never had water. So I would walk about

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half a mile to a grocery store it was Alberson's,

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and then I would then bring it and have a

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cooler with ice and sell it. And I was like

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making like fifty dollars a week selling water as a

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nine ten year old. And that was when I was

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like even more hooked on the idea of business.

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Oh, that is so powerful. And just to kind of

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think about it, that you walked half a mile and

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your parents, with the hard work you know, and with

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your mom, like with your dad's stories and with your mom,

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like working seven days a week gave you that oo,

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gave you that grit, Like, yeah, I got to do it.

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And what you're sharing is that, like I got to

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do it on my own. And just as young as

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you were to recognize that that's so powerful as you

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grew up, do you remember any of their businesses that

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you might have done.

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Yeah, at that point, once I realized that, hey, like

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I can figure out a way to solve problems and

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make money, it was off to the races, Like I

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started a car wash business, probably recently, probably ten eleven

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years old. I then was working at Universal Studios, and

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you know, I was naive.

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I didn't know I couldn't really do this, and I

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was selling my.

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Tickets that I would get for working at Universals and

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I would sell them so off, like behind the market,

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selling the Universal and Disney tickets. When I got to

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high school, my mom's best friend was from Peru and

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she had just come back from Peru and brought me

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a La cost polo as a gift. And I was like,

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oh my god, like these are like in style at

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this time, and so I and she would go to

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Peru often.

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I said, next time, can you bring me a suitcase

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of them?

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I'll give you money. And so I was selling La

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cost polos out of the locker room and my high

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school and so yeah, I mean I've I've done every

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ad job you can think of. One of the guys

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that I played, you know, I ended up ended up

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playing soccer with those guys. I still play soccer with

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the same guys I used to sell water to when

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I was nine years old. They're now sixty or something

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years old, and I'm over here at thirty four. But

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one of those guys used to have a landscaping company,

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so I would do landscaping in the summer. I would

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always figure out different businesses or jobs or ways to

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make money. So I was always kind of in a

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sense dependent of I didn't have to pay my mom

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rent or anything, but like dependent of like never having

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to ask her for money.

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That's and that shows you entrepreneurial spirit. So how did

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you transition from doing odd jobs here and there to

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getting to the place where you are at where you're

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running your business right now.

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That obviously led to when I was in college to

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start different businesses. I even major and like an entrepreneurship

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majors management with the track of entrepreneurship and then marketing

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with the track of sales. And I started different businesses

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in college, like so every time I would start a business,

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it would be a little bit more serious. Like I

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got to the point where I opened an LLC and

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then that didn't work out. So I would say that

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different variations of different businesses, and they would they would

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they would fail, and they would fail because A I

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didn't have enough capital to make them successful. B I

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didn't have to know how I was very young and naive,

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and so ultimately that led to me uh deciding too.

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After graduating college, I had multiple job offers to do

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a management training program because all my entrepreneurship professors were like, hey, like,

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the best way to learn how to run a business

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is to learn from someone who's done it. And so

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go work for a leadership program at a Fortune five

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hundred company for five years. You will build the money,

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You will save enough money because they pay you well.

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You will build the relationships, and you will learn to

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know how, which is the three things that you need

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to build a business. You need to know how, you

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need capital, and you need relationships. And so I did

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that and during those five years, I at this time,

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I'm hooked in personal development, and I decided that I

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wanted to be the next Tony Robin. So I was

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speaking at universities for free, talking about how to get

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a job by PepsiCo, which is where I started, and

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I realized that a lot of talented people were struggling

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to get jobs. And then I was at a PepsiCo

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meeting and they're like, we're struggling to get good people.

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So I saw that there was this gap between what

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the students stolet they needed to get a job and

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what companies are looking for, and so that kind of

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snowballed into me speaking a lot about this, writing a

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book about it, and then ultimately in May fifth of

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twenty eighteen, leaving corporate and starting this business.

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That I have now and that's fantastic. And so the

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repeating team that I'm seeing as you have shared your

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stories that you're looking for that gap, you're finding that

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problem and bringing a solution. So can you share with

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us that during your time in the corporate world, a

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lot of people who are in there and struggle to

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get up or like you know, they're struggling to find

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that right job regardless wherever there are, what would be

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some of the key things that they can move up

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to by finding the right problem. Because what happens is

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it's not just about finding the problem, it's also about

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finding the right problem. And when you do that, your

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visibility increases, your perceived value increases. So what would be

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your recommendation to them?

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Yeah, I think you are spot on an idea of

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the you know, as a person, the best way to

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provide value to others, whether it's your own business, working

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in Corporate America. Working any job is to solve a

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problem for someone, and so the better that you get

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at identifying problems, like I see people looking needing water

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after soccer, or I see people looking to improve their

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way they communicate to companies when they're looking to get jobs,

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the better you're going to be able to grow and

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get opportunities because people will always have problems. Us we're humans,

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we have tons of problems, probably onlimited amount of problems.

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So looking for ways to do that corporately at your

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job entrepreneurially, that's just going to obviously open up opportunities

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because if you become the person that is a problem

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solver and is resourceful and is willing to try to

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think of ways to do things better, then you're going

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to get promoted, You're going to have business opportunities. People

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are going to like you because people like people to

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help them and so it just makes everything easier.

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Absolutely, that's powerful. So you mentioned that you know you

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left in twenty eighteen, so tell us that the dream

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you had when you are young to becoming a CEO.

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So tell us how did you build your team and

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how does it feel to be that CEO? And what

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did it take to build this tape.

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I can tell you now that I am living the

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life that younger Daniel used to dream of. Right, But

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now that I'm in this life, I think you realize

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that you never really make it because you're always I

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think it's a human behavior, part of always wanting more,

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and you're always on striving to get more. But I

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think what it took a lot is it takes a

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lot of work. It takes a lot of work. Want

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to leave your corporate job that golden handcuffs, and then

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two once you're doing it, to get some momentum to

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the point where you can afford to hire someone. And

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so it took me. I left in twenty eighteen, but

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it took me two and a half years to hire

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my first employee. But then by that twelve months after

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hiring my first employee, we were already at seven right.

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And then fast forward now we're about thirty. So I

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think it's it's it is really interesting to understand that,

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like anything else in life, business is a compound game.

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It does compound. The more you do it, the better

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you get at it.

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There's levels to it, and once you start hiring your

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first person, it might makes it easier to grow and

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scale your business. Therefore scale your team.

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And it's awesome. I love it.

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I think this is much better to do things Like

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if you want to go far, if you want to

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go fast, go alone. But if you want to go far,

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it's better to do it together. It's better to build

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the team.

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Oh yeah, I love that because that's my model too.

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And fast and furious like and if you're going for

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that sprint, you get tied out fast, it's not going

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to last a whole lot longer. So there are organizations,

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there are CEOs you know, that are facing this issue

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where we have heard about, you know, people living in

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like you know, the silent quitting, and there's that resignation,

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like the whole thing that went through the pandemic where

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if the talent you may hire, maybe the right talent,

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but they're not engage, engaged, the company is not going

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to work. The way I see it is it's like

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a rowing boat. So if there's a whole team, everybody

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got to be rowing in the same direction otherwise that

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you're going to be impacted in your rankings or in

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your performance, whatever we want to call it. So what

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can people look for and what can they put in

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place to hire the right people.

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You Know, what I think is interesting and I'm going

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to diverge a little bit from this question, but it

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definitely will bring it back, is that we are all

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looking for different things. So there's an exercise that I

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have my career job seekers do and it's like prioritize.

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From a skill of like what's the most import and

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things is the least important thing?

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So you would do things like industry compensation, paid time

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off work, life balance, personal development, the job title, do

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you work from home, do you work remotely?

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So you have all these different factors.

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And what it's interesting is like we have worked with

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thousands of students and even job seekers, and it's very

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very rare that you find someone that has the same

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variation of what they're looking for, right, And so what

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that tells us is that we're all looking for a

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variation of different things. There are some core things that

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we want. Obviously, we don't want to toxic environment. We

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want to get paid fairly compensated. But what that also

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means on the other side, in the business side, is

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that there are some industries that pay more than others. Right,

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So you can have two industries. As an example, you

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have like teachers who have really great work life balance,

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they have summers off, but then maybe compensation wise, they're

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like making very little, right. And then on the other side,

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you have consultants, like business cons and there are making

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really well, maybe six figures right out of college, but

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working sixty hours a week is a light week, right,

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so they're they're gonna be working more than sixty eighty

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hours a week. And so it depends what you want, right,

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It really depends on what you want. So I think

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what's important here bringing it back to your question, is you,

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as a as an owner CEO, need to have clarity

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of what is what is it that your company is

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providing for. What are the five things that you were saying,

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here's what you should work for me, here's our competitive advantage.

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Here's what we're going to do.

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So for me is one, we're going to invest a

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lot in your personal growth.

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Right. So, we're not the biggest company in the world.

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We are not a Fortune five hundred, we're not a

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brand that people will recognize. Yeah, we're small, I understand that, right. So,

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but here's what you will get. You get access to

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the leadership team. So you're going to every employee has

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access to my calendar. They're going to be mentored by me. Right,

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So there's a level of personal development.

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Right.

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You're going to be in a position where the company

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is growing really fast, so you're going to have the

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opportunity to change job titles, change responsibilities pretty often, right,

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And that doesn't happen in Fortune five hundred companies.

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Three, there's going to be a remote environment, right.

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And four, we want to make sure that we want

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to know what your goals are personally help you achieve them, right,

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because we can't.

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We stand for opportunities.

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So if we have clarity of what we want, we

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want to make sure that the people that are coming

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in that those are the things they're looking for, that

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they we know that we're not going to pay them

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the best, but we're not going to pay them the worst.

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I think we're probably we're competitive. But if you're looking

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for personal development, looking to get a lot of experience,

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looking to grow, looking for the ability to work in

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a hybrid environment, then this is a place for you.

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And if a company has clarity and an job seeker

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has clarity, then you're able to make that match better.

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And I think that's generally what I When people are

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miserable at their job, there's a mismatch, like you know,

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either A the company doesn't have clarity, or B they

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don't they don't have clarity, or even worse, both of

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them don't have clarity and so the expectations are mismatched.

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That's very powerful as to what you're sharing is that

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if companies are transparent, then Okay, this is what we're

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looking for, this is what we offer, and if the

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job seekers are clear on what they want, then the

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odds of both of them not being aligned are going

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to be slim. So that's that's a very powerful way

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of looking at it. Now, let's bring it back to

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you as a CEO. As you mentioned that in some

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roles you work over a lot more and some you

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do less. So as a CEO, what would you say

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is that you love the most about the job and

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what are some of the things as part of the

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job that you think you could make it a little

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better or could be different.

359
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I would say I think it changes over time as

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we change personally too, So I think an exercise that

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has been very helpful that I have my executive assistant

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due once a quarter and is essentially doing time out

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it of myself. So here's like and by the way,

364
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this exercise anybody can do is super simple and it's going.

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To help you come up to this conclusion.

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So the first thing you do is that you put

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it in an Excel sheet and you put everything that

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you you have that you do for the week. So

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is it one on one meetings with my managers? Is

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it a leadership meeting, is a meeting with my clients?

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Is it a sales called, is it creating content? Is

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it administrative work? Is it messaging on LinkedIn? Is it

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grabbing lunch with my wife? Whatever it is? Right, you

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put it all in and the second on another column

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you're then going to put and say was this something

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that was one dollar signed, two dollars signed, three dollars sign,

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or four dollars signed, kind of like a like go

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to Google and you look at restaurants, because not all

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the tasks that we do are worth the same. And

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then the third thing that you want to do then

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at this point is say color coded with green, Hey,

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this brings me energy. I love doing this, Like when

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I look at this in my calendar, it brings me

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joy or red if I look at this and like

385
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you dread it, and then if it doesn't do either

386
00:20:22.079 --> 00:20:24.759
joy or dread, it's just right in the middle, then

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you leave it without a color. And what's interesting is

388
00:20:27.680 --> 00:20:32.279
that you're gonna by looking at this Excel sheet, you're

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00:20:32.279 --> 00:20:34.880
gonna be able to see what are the red things

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that are one or two dollars signs that you should

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stop doing. And as a CEO, I have the luxury

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to delegate all those out right. So maybe if you're

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an individual contributor or you're just starting out, you might

394
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not have a team to be able to delegate this.

395
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But for me, if I have thirty employees, odds are

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there's twenty nine people there that can do some of

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this stuff, and that prioritize. That helps me prioritize what's

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important to me. And now if it's green and it

399
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has four dollars signs, how do I do more of that?

400
00:21:01.480 --> 00:21:02.640
Right? How do I actually do more?

401
00:21:02.759 --> 00:21:02.920
Less?

402
00:21:02.960 --> 00:21:04.400
So what I do less? What I do more?

403
00:21:04.839 --> 00:21:09.519
And right now, currently, what I love doing is I

404
00:21:09.599 --> 00:21:11.000
love training team.

405
00:21:11.160 --> 00:21:11.640
Like the team.

406
00:21:11.680 --> 00:21:13.160
So one of the things I just actually was talking

407
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to my assistant and I said, I want to there's

408
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four main departments in our company, and I want to

409
00:21:17.759 --> 00:21:21.119
do it one hour training every week for one of

410
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the departments, so every department will get one to two

411
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hours of training directly from me.

412
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On that, right, So I love doing that.

413
00:21:28.279 --> 00:21:30.400
Something that, to be honest with you, I used to

414
00:21:30.759 --> 00:21:32.920
six months ago was green, and I used to love

415
00:21:33.240 --> 00:21:36.480
was recording a lot of YouTube videos. Now is now

416
00:21:37.039 --> 00:21:40.400
not red. It's just no color. So I can see

417
00:21:40.680 --> 00:21:44.640
my enjoyment of creating content by myself diminish. And so

418
00:21:44.839 --> 00:21:46.960
that's something that maybe I go like, hey, I don't

419
00:21:46.960 --> 00:21:48.720
want to do six hours of that a week.

420
00:21:48.799 --> 00:21:51.319
I maybe just want to lower down down to four. Right.

421
00:21:52.279 --> 00:21:53.799
So I don't know if that answers your question, but

422
00:21:53.839 --> 00:21:55.480
that's kind of how I think through it, and I

423
00:21:55.559 --> 00:22:00.240
know that it changes probably on a quarterly basis.

424
00:22:00.240 --> 00:22:03.960
Answer the question, because what you're doing is you're reassessing it.

425
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And as you said that you personally change the demands

426
00:22:07.359 --> 00:22:11.440
of the business change because the customers may be wanting something.

427
00:22:11.519 --> 00:22:13.640
You know, there are different market trends, there are different

428
00:22:13.799 --> 00:22:18.759
shifts in the industries that are impacting your industry or

429
00:22:18.799 --> 00:22:23.839
like whichever segment you're in. So having that reassessment does

430
00:22:24.000 --> 00:22:26.440
help you, like Okay, what is it that I like

431
00:22:26.480 --> 00:22:31.880
to do? And then sometimes even if you're an employee,

432
00:22:32.359 --> 00:22:34.599
if that's something that you don't like to do, it,

433
00:22:35.599 --> 00:22:38.799
you can find that time, like, okay, you can take

434
00:22:38.839 --> 00:22:41.759
those important tasks. What are my good times during the

435
00:22:41.839 --> 00:22:46.000
day that I'm most productive at. So what you can

436
00:22:46.039 --> 00:22:49.119
do is like, okay, let me finish those have priority,

437
00:22:49.880 --> 00:22:54.839
high stick tasks in those times. And when those tasks

438
00:22:54.880 --> 00:22:57.039
that you don't like to do and it requires less

439
00:22:57.079 --> 00:22:59.559
of your brain power, you can do that and you

440
00:22:59.559 --> 00:23:04.240
can chunk it out. So no, definitely you shared that.

441
00:23:05.279 --> 00:23:09.039
What would you say is like at your top one

442
00:23:09.119 --> 00:23:12.440
to two challenges that you're facing right now as a CEO.

443
00:23:14.720 --> 00:23:15.599
So it's interesting.

444
00:23:15.720 --> 00:23:18.480
I would say the biggest challenge that I am facing

445
00:23:18.559 --> 00:23:20.880
right now as the CEO, I would say the first

446
00:23:20.960 --> 00:23:23.640
thing is it's a challenge that we currently have as

447
00:23:23.640 --> 00:23:27.680
a company. So our number one challenge, which is marketing, right,

448
00:23:27.720 --> 00:23:29.319
I think we have done a really good job with

449
00:23:29.359 --> 00:23:32.680
our products. We're getting really amazing results for our clients,

450
00:23:33.599 --> 00:23:37.759
but we're not getting the influx of clients that we

451
00:23:37.799 --> 00:23:40.680
were expecting. So I think that's, for example, that's going

452
00:23:40.759 --> 00:23:43.440
to be my focus for the next quarter Q four.

453
00:23:43.839 --> 00:23:46.039
As we're recording this, it's like, how do we convert

454
00:23:46.319 --> 00:23:48.359
more of the leads that come in from the top

455
00:23:48.400 --> 00:23:51.440
of the funnel into the middle of the funnel. That

456
00:23:51.480 --> 00:23:53.880
would be I would say, the biggest rock that would

457
00:23:53.920 --> 00:23:56.799
make the biggest impact or the biggest impact in the business.

458
00:23:57.400 --> 00:24:00.279
The second one, which is not something I.

459
00:24:00.240 --> 00:24:05.480
Am primarily running, it's actually my CEO who's running, is

460
00:24:05.519 --> 00:24:08.920
to systemize and standardize all of our systems and processes

461
00:24:08.920 --> 00:24:14.759
even further. So we've hired a consultant. He's a CEO

462
00:24:15.599 --> 00:24:18.400
of a six hundred people company, and he's coming in

463
00:24:18.720 --> 00:24:22.759
and helping us think through how we systemize and organize

464
00:24:22.079 --> 00:24:27.720
everything from onboarding, from the way that we everything you

465
00:24:27.759 --> 00:24:29.839
can think of, there's going to be a processor system

466
00:24:29.880 --> 00:24:33.319
put in place so it becomes repeatable, replicable. And that's

467
00:24:33.319 --> 00:24:35.359
something that our CEO is managing. And then the third

468
00:24:35.400 --> 00:24:38.279
thing is always people right because our core value, our

469
00:24:38.359 --> 00:24:39.480
number one core value.

470
00:24:39.279 --> 00:24:41.359
Is being relentlessly with people focused.

471
00:24:41.400 --> 00:24:43.440
So how do we continue to develop and grow our

472
00:24:43.480 --> 00:24:46.519
team that even though we have systems and processes, they

473
00:24:46.519 --> 00:24:48.480
don't feel like a number because that's not what we want.

474
00:24:48.519 --> 00:24:49.839
We want them to feel like a person.

475
00:24:53.680 --> 00:24:58.559
Absolutely, and in your experience, like what you have seen,

476
00:24:58.680 --> 00:25:00.720
like you know, as your company grow, as you mentioned,

477
00:25:00.759 --> 00:25:03.240
like you know, from one to seven to now thirty,

478
00:25:04.079 --> 00:25:06.759
what are some of the challenges that you have seen

479
00:25:07.000 --> 00:25:09.279
that have popped up over and over again.

480
00:25:11.480 --> 00:25:13.079
It's the uncertainty of people.

481
00:25:13.319 --> 00:25:15.119
Like, at the end of the day, people are the

482
00:25:15.119 --> 00:25:16.839
best part of the business, but they're also the most

483
00:25:16.880 --> 00:25:18.359
uncertain part of the business.

484
00:25:18.519 --> 00:25:19.880
And if anybody.

485
00:25:19.480 --> 00:25:22.119
Tells you that they're perfect at hiring, please point them

486
00:25:22.119 --> 00:25:24.200
out to me, because I have never met anybody has

487
00:25:24.720 --> 00:25:25.839
that's perfect at hiring.

488
00:25:25.920 --> 00:25:27.200
And even though.

489
00:25:27.000 --> 00:25:28.880
We can have clarity of what we want, even though

490
00:25:28.880 --> 00:25:32.160
we can be asking great questions on interviews, people change

491
00:25:33.039 --> 00:25:36.359
their goals change, or situations change. Our business changes, our

492
00:25:36.400 --> 00:25:40.680
goals change, our situations change, right, and so U create misalignment.

493
00:25:40.920 --> 00:25:44.920
And anytime there's misalignment, there's miscommunication. Miscommunication drives issues, right,

494
00:25:45.599 --> 00:25:48.200
So I would say like the challenge will always well

495
00:25:48.240 --> 00:25:51.640
the challenge. The best part about the business is the people,

496
00:25:51.720 --> 00:25:54.039
but the most challenging part about it is the people. So,

497
00:25:56.279 --> 00:25:58.759
but that's business. I think you ask any CEO whether

498
00:25:58.799 --> 00:26:01.000
they have thirty employees or three million employees.

499
00:26:01.039 --> 00:26:02.279
It's going to be the same answer.

500
00:26:03.359 --> 00:26:07.960
Absolutely, and as you mentioned that, you can never be

501
00:26:08.039 --> 00:26:11.799
certain with that because their situation is changing and business like,

502
00:26:11.839 --> 00:26:14.799
you know, all of this is fluid, and that's where

503
00:26:15.000 --> 00:26:20.079
like bringing in the culture of embracing uncertainty is so

504
00:26:20.200 --> 00:26:24.039
critical because that's the only thing that's certain in today's world.

505
00:26:24.359 --> 00:26:29.359
I mean, since the time of the the beginning of

506
00:26:29.400 --> 00:26:32.079
the human and the man kind. Is like, change is

507
00:26:32.119 --> 00:26:37.160
the only certainty that we can have. So what are

508
00:26:37.279 --> 00:26:40.640
you doing as a company to kind of continuously address

509
00:26:40.720 --> 00:26:43.680
that and keep on building your people.

510
00:26:45.720 --> 00:26:48.640
It goes back to having the right rail like processes

511
00:26:48.680 --> 00:26:53.000
in place, one of our So when you first start hiring,

512
00:26:53.160 --> 00:26:55.880
and I would just say, this is my experience. You start,

513
00:26:56.200 --> 00:26:58.720
you don't have a big budget, so you actually start

514
00:26:58.799 --> 00:27:02.519
hiring a lot of generalists, people without relevant experience. So

515
00:27:02.599 --> 00:27:05.559
you are the person. I like when my first employee,

516
00:27:05.559 --> 00:27:07.440
when I first hired, I was the person that knew

517
00:27:07.480 --> 00:27:11.559
the most about finance, HR marketing, sales, career, coaching, right,

518
00:27:11.640 --> 00:27:14.680
all this And for the longest time that's always been

519
00:27:14.720 --> 00:27:17.279
the case because I couldn't afford hiring somebody with five, ten,

520
00:27:17.359 --> 00:27:20.079
twenty years of experience, so I was hiring level entry

521
00:27:20.079 --> 00:27:23.720
people who are recently graduating from college, and as the

522
00:27:23.759 --> 00:27:26.720
business grows, you go from generalists and you start hiring

523
00:27:26.720 --> 00:27:31.039
more specialists. And our first specialty hire is actually our

524
00:27:31.279 --> 00:27:33.759
director of HR. She has over like ten years of

525
00:27:34.039 --> 00:27:37.240
HR experience, way way more now and so it's interesting

526
00:27:37.279 --> 00:27:40.119
because the dynamic now it changes where I now feel

527
00:27:40.160 --> 00:27:43.119
like there's this person that I can go to to

528
00:27:43.200 --> 00:27:45.880
be the resource and subject matter expert in that field.

529
00:27:45.920 --> 00:27:49.000
And because our core value is reliant to be people focused,

530
00:27:49.799 --> 00:27:52.680
that was our first specialty hire, right that was like,

531
00:27:52.880 --> 00:27:55.319
you know, now that we have a budget, now that

532
00:27:55.359 --> 00:27:57.880
we have revenue and we have very sustainability in our

533
00:27:57.920 --> 00:28:01.440
products and services, that was our biggest people investment.

534
00:28:02.599 --> 00:28:04.440
And so that's what we're using her to be able

535
00:28:04.480 --> 00:28:06.160
to have.

536
00:28:06.119 --> 00:28:10.519
Better like performance management, have better conversations with the employees

537
00:28:10.519 --> 00:28:13.279
so that there's a better polls, better way to do

538
00:28:13.400 --> 00:28:15.240
one on ones, better way to make sure that that

539
00:28:15.279 --> 00:28:17.440
communication stays strong.

540
00:28:18.759 --> 00:28:23.119
Absolutely, that makes perfect sense, and so we've talked about

541
00:28:23.160 --> 00:28:26.519
a lot what the leadership team can do, Like we're

542
00:28:26.559 --> 00:28:30.240
talking about like top down, what are your views on

543
00:28:30.960 --> 00:28:35.759
employees themselves? Because I personally believe that you can be

544
00:28:35.759 --> 00:28:38.119
a leader. You don't need to have a title about that.

545
00:28:38.799 --> 00:28:42.599
So from an employee perspective, what can they do to

546
00:28:42.720 --> 00:28:46.039
make that handshake as strong as it can be?

547
00:28:46.759 --> 00:28:48.480
Yeah? No, I love this question.

548
00:28:48.920 --> 00:28:52.359
I think no one ever wakes up and was born

549
00:28:52.079 --> 00:28:55.799
a CEO or director or vice president, and so we

550
00:28:55.839 --> 00:28:57.160
all start from the bottom, right.

551
00:28:58.119 --> 00:28:59.440
I think there's a lot you can do.

552
00:28:59.519 --> 00:29:02.640
I really agree with your point of you can you

553
00:29:02.680 --> 00:29:06.240
can be a leader without the title. In fact, like that,

554
00:29:06.319 --> 00:29:08.240
still are the best leaders the ones that are showing

555
00:29:08.319 --> 00:29:12.400
leadership qualities even before they're given the responsibility on their

556
00:29:12.440 --> 00:29:13.119
job description.

557
00:29:13.279 --> 00:29:14.680
And there's many things.

558
00:29:14.720 --> 00:29:17.759
I'll give you an example of things that we've done

559
00:29:17.920 --> 00:29:20.039
and people do in our company. We have a book

560
00:29:20.079 --> 00:29:23.759
of the month and two ladies, Uh, in our they're

561
00:29:23.759 --> 00:29:24.960
not in their leadership team.

562
00:29:25.240 --> 00:29:25.480
Uh.

563
00:29:25.519 --> 00:29:28.480
They said, hey, Danny, we would love to help you

564
00:29:28.559 --> 00:29:31.920
with that. We would love to help create games and

565
00:29:31.960 --> 00:29:35.160
assignments and once a month lead that conversation. And so

566
00:29:35.400 --> 00:29:37.799
again that's not in their job description, that's not their title.

567
00:29:38.039 --> 00:29:43.039
They're taking leadership on it. So uh, and that's you

568
00:29:43.079 --> 00:29:45.039
can do that in millions of ways. Again, do you

569
00:29:45.079 --> 00:29:48.960
see an opportunity of being able to support the company.

570
00:29:48.960 --> 00:29:51.359
If you're in a corporate environment, EERG groups are an

571
00:29:51.359 --> 00:29:54.799
amazing way to gain leadership experience and go above and

572
00:29:54.839 --> 00:29:58.440
beyond and and show the company that you are wanting

573
00:29:58.440 --> 00:29:58.960
to be a leader.

574
00:29:59.000 --> 00:29:59.960
You're putting people together.

575
00:30:00.720 --> 00:30:08.000
So yeah, absolutely, and and you can even recommend that,

576
00:30:08.079 --> 00:30:10.599
like you know, I want to head this employee resource group.

577
00:30:11.119 --> 00:30:14.839
And when you do that, what it does is that

578
00:30:15.000 --> 00:30:18.240
you're getting exposure to the leadership team. Yes, you are

579
00:30:18.279 --> 00:30:22.319
getting known to your peers. You're getting known to people

580
00:30:22.400 --> 00:30:25.079
who may not even know you that you're in the company.

581
00:30:25.119 --> 00:30:27.200
So just not like you know, you're talking like you

582
00:30:27.319 --> 00:30:30.000
have I'm sure that most people know each other, but

583
00:30:30.039 --> 00:30:31.799
if you're in a large company, you don't even know

584
00:30:31.799 --> 00:30:34.559
who's working in this division. But now if you are

585
00:30:35.160 --> 00:30:40.119
heading it or even contributing to employee resource group, then

586
00:30:40.640 --> 00:30:44.200
that visibility is going to be priceless. And when you

587
00:30:44.359 --> 00:30:47.000
have the visibility, then you're going to get that proximity

588
00:30:47.160 --> 00:30:50.720
to the key stakeholders. And when you have that, the

589
00:30:50.720 --> 00:30:56.480
proximity is so powerful. Proximity is power. So that is

590
00:30:56.960 --> 00:31:03.039
that is a great way of doing that as a people,

591
00:31:03.759 --> 00:31:06.480
as our audience is kind of thinking and listening, so

592
00:31:06.519 --> 00:31:09.480
if you can share with her audience as to how

593
00:31:09.519 --> 00:31:15.720
does your company support your customers, then they can connect

594
00:31:15.759 --> 00:31:17.200
with you absolutely.

595
00:31:17.720 --> 00:31:20.240
So for like I was mentioning my story, I graduated

596
00:31:20.319 --> 00:31:23.599
college in twenty twelve, and from that moment I started

597
00:31:23.640 --> 00:31:27.599
speaking about how to help people get jobs. And in

598
00:31:27.640 --> 00:31:31.079
twenty eighteen I left to be a full time career coach,

599
00:31:31.720 --> 00:31:34.240
and in the last two years, so probably in twenty

600
00:31:34.279 --> 00:31:38.279
twenty two, I then was able to grow my career

601
00:31:38.279 --> 00:31:41.799
coaching business to a very big business, you know, doing

602
00:31:41.839 --> 00:31:45.880
over eighty five thousand dollars a month in sales and

603
00:31:45.960 --> 00:31:50.160
helping hundreds of students every year. And that led to

604
00:31:50.240 --> 00:31:53.559
me understanding that there's a lot of career coaches that

605
00:31:54.400 --> 00:31:56.519
don't know how to grow or scale their business. They're

606
00:31:56.680 --> 00:32:00.240
fantastic coaches, great experience, but they don't understand the business

607
00:32:00.319 --> 00:32:03.440
of career coaching. And so about a year ago we

608
00:32:03.519 --> 00:32:06.440
decided to start focusing on how do we make a

609
00:32:06.480 --> 00:32:08.839
bigger impact. And we thought, if we can help a

610
00:32:08.880 --> 00:32:11.160
thousand career coaches help a thousand people, that would be

611
00:32:11.200 --> 00:32:13.680
the fastest way to helping a million people. And so

612
00:32:14.440 --> 00:32:18.119
now our business so only we focus on business coaches

613
00:32:18.119 --> 00:32:21.119
for career coaches and we just simply help career coaches

614
00:32:21.160 --> 00:32:23.799
grow their business.

615
00:32:23.799 --> 00:32:28.680
Well fantastic, and so any of you are thinking about

616
00:32:28.720 --> 00:32:34.200
growing your business, then you've heard Danielle's story and you

617
00:32:34.240 --> 00:32:37.519
can see he's passionate about helping people. He's people focused,

618
00:32:38.200 --> 00:32:42.079
so he would definitely be a great partner. And also

619
00:32:42.559 --> 00:32:46.400
I can share that you know, I'm not sure how

620
00:32:46.400 --> 00:32:50.880
we connected, but one of the somebody else had connected

621
00:32:50.880 --> 00:32:53.119
with me and they introduced me to Daniel and I've

622
00:32:53.119 --> 00:32:57.359
seen him give away freely in his community and he's

623
00:32:57.400 --> 00:33:01.480
a giver. So Daniel tell us, like, you know, if

624
00:33:01.480 --> 00:33:03.960
people wanted to connect with you, what's the best way

625
00:33:04.000 --> 00:33:10.079
of connecting And yeah, what would like working with you?

626
00:33:10.119 --> 00:33:12.519
Look like, thank you so much for asking that.

627
00:33:13.279 --> 00:33:15.079
The best way to connect with me, whether you're a

628
00:33:15.160 --> 00:33:17.880
career coach or not, right, and you just want to connect,

629
00:33:18.079 --> 00:33:21.680
LinkedIn would be an amazing platform to do so if

630
00:33:21.680 --> 00:33:23.880
you just google or typed in not Google, but you

631
00:33:23.880 --> 00:33:27.160
can google that to Daniel Botero. I'm pretty confident and

632
00:33:27.200 --> 00:33:28.720
I'll come up to the top of the list and

633
00:33:28.759 --> 00:33:30.799
you can just send me a connection request let me

634
00:33:30.880 --> 00:33:34.519
know that you heard me from this conversation. If you

635
00:33:34.640 --> 00:33:37.920
are a career coach in particular, and you are looking

636
00:33:38.000 --> 00:33:40.279
to learn more about how to grow your career coaching business.

637
00:33:40.640 --> 00:33:42.880
You can also message me on LinkedIn and we can

638
00:33:42.920 --> 00:33:45.400
even invite you to attend our free community or even

639
00:33:45.440 --> 00:33:47.599
have a conversation with our team to make sure that

640
00:33:47.640 --> 00:33:49.799
we can support you with your goals.

641
00:33:50.559 --> 00:33:53.640
That's fantastic. So if you were to leave our audience

642
00:33:53.720 --> 00:33:56.720
with to do three tips that they could take and

643
00:33:56.960 --> 00:33:59.119
run with it today, what might they be?

644
00:34:00.160 --> 00:34:02.039
I think the first one is gaining clarity on what

645
00:34:02.079 --> 00:34:03.839
you're looking to do with your life. I know you

646
00:34:03.920 --> 00:34:05.799
talk a lot about that, and so I think that

647
00:34:05.920 --> 00:34:08.760
is the first place to start. And then once you

648
00:34:08.840 --> 00:34:12.880
understand clarity is having an understanding what is the biggest

649
00:34:12.880 --> 00:34:14.679
focus that you should do that will have the biggest

650
00:34:14.719 --> 00:34:18.039
impact to you achieving that goal. Most of the time,

651
00:34:18.039 --> 00:34:20.559
when we have really big goals, we try to do

652
00:34:20.599 --> 00:34:24.239
a lot of things at once, and that leads us

653
00:34:24.280 --> 00:34:27.119
to actually not grow us fast. Versus, if we have

654
00:34:27.159 --> 00:34:28.880
a very good focus on what is the biggest thing

655
00:34:28.880 --> 00:34:31.440
that we can solve, we will get there faster. So

656
00:34:31.960 --> 00:34:34.480
that would be my same thing my advice, get clarity

657
00:34:34.519 --> 00:34:36.800
and then focus on the one main lever point that

658
00:34:36.880 --> 00:34:39.719
can help you achieve that short term goal that will

659
00:34:39.719 --> 00:34:42.280
then be able to stack up to your longer term goals.

660
00:34:43.119 --> 00:34:47.599
That's powerful, definitely, So Danielle, thank you so much for

661
00:34:47.679 --> 00:34:52.920
joining us and giving us those nuggets that will help

662
00:34:53.039 --> 00:34:58.800
our audience and wonderful audience. We thank you for being

663
00:34:58.880 --> 00:35:02.519
part of our family because without you, we would not

664
00:35:02.639 --> 00:35:05.719
be able to have the show. So reach out to us,

665
00:35:05.800 --> 00:35:07.639
let us know how can we support you, how can

666
00:35:07.679 --> 00:35:11.239
we serve you so that you can live the best

667
00:35:11.280 --> 00:35:15.440
life you can't and you deserve. And thank you one

668
00:35:15.440 --> 00:35:18.400
for making the show technically possible. Be well and take

669
00:35:18.400 --> 00:35:19.320
care until lengths time.

670
00:35:20.800 --> 00:35:23.239
Thank you for being part of Beyond Confidence. With your

671
00:35:23.239 --> 00:35:25.559
host d v Park, we hope you have learned more

672
00:35:25.599 --> 00:35:28.280
about how to start living the life you want. Each

673
00:35:28.280 --> 00:35:31.199
week on Beyond Confidence, you hear stories of real people

674
00:35:31.320 --> 00:35:35.800
who've experienced growth by overcoming their fears and building meaningful relationships.

675
00:35:36.159 --> 00:35:39.559
During Beyond Confidence, Vpark shares what happened to her when

676
00:35:39.559 --> 00:35:42.000
she stepped out of her comfort zone to work directly

677
00:35:42.039 --> 00:35:45.119
with people across the globe. She not only coaches people

678
00:35:45.119 --> 00:35:48.599
how to form hard connections, but also transform relationships to

679
00:35:48.719 --> 00:35:52.079
mutually beneficial partnerships as they strive to live the life

680
00:35:52.119 --> 00:35:54.440
they want. If you are ready to live the life

681
00:35:54.480 --> 00:35:58.239
you want and leverage your strengths, learn more at www

682
00:35:58.320 --> 00:36:01.400
dot dvpark dot com and you can connect with v

683
00:36:01.719 --> 00:36:05.679
at contact at dvpark dot com. We look forward to

684
00:36:05.719 --> 00:36:06.880
you joining us next week.