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The topics and opinions expressed on the following show are
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solely those of the hosts and their guests, and not
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those of W four WN Radio It's employees or affiliates.
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We make no recommendations or endorsements for radio show programs, services,
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be directed to those show hosts. Thank you for choosing
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W four WN Radio.
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This is Beyond Confidence with your host w Park. Do
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you want to live a more fulfilling life? Do you
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want to live your legacy and achieve your personal, professional,
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and financial goals?
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Well?
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Coming up on ZVO parks Beyond Confidence, you will hear
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real stories of leaders, entrepreneurs, and achievers who have steps
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into discomfort, shattered their status quo, and are living the
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life they want. You will learn how relationships are the
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key to achieving your aspirations and financial goals. Moving your
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career business forward does not have to happen at the
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expense of your personal or family life or vice versa.
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Learn more at www dot dvpork dot com and you
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can connect with dv ants contact dans dvpark dot com.
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This is beyond confidence and now here's your host, TV Park.
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Good morning, It's Tuesday, and I'm excited to be here,
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of course, so I also want to share something very exciting.
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Just yesterday I was talking with.
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One of my clients and what he did was he
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put a proposal in front of his chief technology officer.
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He actually used.
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One of the impact Visibility grid from my new book
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and this was like the AI agency. I'm super super
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excited about it because getting such good results. So he
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used that to pro post was a initiative to his
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CTEO and it was accepted. So just kind of thrill
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to share that with you. If you are looking to
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implement a and your business, or use God for interviews,
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or you are looking for adoption governance, and that's the
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book for you. Thank you for everyone who's got it,
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and let's bring our guests in.
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Welcome Navid, Hello Olivia. I'm super soaked out this conversation
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with you today. Oh excited to have you over here.
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So, Navid, you have shared you have been through quite
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a bit of a journey and so tell us as
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to how did you get into the executive transitions.
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It's wow, you're going to go all in and right
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at the beginning. I love that.
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I have had the good fortune to work for five
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of the world's.
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Most as might companies.
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This is a leaders this is ge at the time
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when I joined them back in two thousand and five,
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they will literally the world's most at my company on
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the planet, and then bat Rush and Vodaford and Via.
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Despite that, I have yet to find a single organization
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that gets this process.
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Picture perfect, which was my intrigue as to, Okay, we
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have CCUIT executives coming and going all the time, how.
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Come that nobody really pays attention to this very important process?
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And so I was intrigued by.
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The thought of, okay, why don't I become that person?
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Let me just go out. I went on Amazon and tried.
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To type in the word executive transitions, and lo and behold,
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there wasn't a single book I could find on the topic,
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which was intriguing and surprising at the same time. And
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that let me down the path of you know, Okay,
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if there's no one else who has been thinking about
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writing a book on the topic, I might as will
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be the first one to get going.
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So let's rewind back a little bit. You found the gap,
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you found the pain point, and while you were in
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those organizations itself, what are some of the pain points
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that you saw?
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Yes, so some of the pain points I saw was
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that you know, and again without mentioning the name of
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the actual organization, one of these companies had a fantastic
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unboarding Productivita. I mean it was really they actually called
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it perfect they want And so if you were a
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new employee in this company, even before joining them, you
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would be sent an email from the ship Service Department.
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Of HR with two three links.
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You could select your devices, you could select your smartphone.
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You would be greeted by our group CEO through a
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video message to say how much he is looking forward
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to welcoming you on board, what is the vision and
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mission of the company, and how you as the newly
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as a new employee, are going to hopefully contribute to that.
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And then what followed that was one day long onboarding
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in person program, which later in the pandemic turned into
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a bit of a virtual one. So that meant that
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every first Monday off the month, everyone who was in
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your heart in that month would be invited and if
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they didn't fit that date, they would be invited to
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the next Monday event. And then you had people from
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HR Strategy Commercial Finance Technology coming and doing thirty forty
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five minute bite size general onboarding training. Now, what sounds
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like a fantastic program. I'm sure you will agree with me.
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That is nowhere near sufficient for someone entering into the
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C suite. So the basics of what is the strategy
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of this company, the basics of what is our people's
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strategy is probably not going to do it entirely for
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someone at that level, and because it requires a bit
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of a different thinking, and it requires a little bit
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of ownership, and it requires some.
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Expertise in this area.
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Most organizations, at least those that I used to work for,
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don't do anything in that area.
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They just hope that the best hire.
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The most expensive high they're going to make, is magically
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going to come out succeeding, and that's essentially what they do.
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So that definitely leaves a gap. Because you have energized
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the person you have, I'm just going to go back
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to the program that you shared and they made them
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feel welcome, and then what happens is that between that
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and their work. It leaves a gap as to, Okay,
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who are the key players? Who do I need to
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interact with there? Who are the stakeholders? Where do I
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come in? Do I I fit in? So what I'm
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hearing is about the journal approach. So tell us besides,
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like this pain point, what is the mindset when an
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executive comes in in.
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Terms of like the rest of the C suite people?
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Based on your experience.
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Yes, I mean it depends.
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I would say I have a few clients right now
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who and two of them have been recently promoted. And
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this is a particular you know, situationally, which is a
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whole different dynamic in its own right, right. I mean,
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imagine you and I are fellow coaches, We work in
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the same team, we have peers, we have a boss,
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and somehow suddenly.
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Our bosses, you know, considered for.
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A different role within an organization, something even bigger and broader.
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And then you and I are, yeah, having to deal
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with someone from within our ranks suddenly becoming our boss.
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And so that in itself is a very very different dynamic.
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And of course there are many things that you need
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to think about when you want to manage your former peers,
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because again, the whole dynamic shifts, the whole engagement is different.
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But over and above that, I think what Marshall Goldsmith
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said in one of his books, which is actually the
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title of all of his books, what gots you here,
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what gets you there?
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I think this is really really important.
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Meaning no matter how competent, established and successful you are,
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or you have been avanti now there's literally no guarantee whatsoever.
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But just because of that.
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You are going to, you know, rock this new engagement
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that's coming your way. And so again it comes back
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to trade like being curious, being humble, being open minded,
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not appearing as if you have got at least to
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answer to every single question that comes your way, not
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making grand statements in your first week or two into
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the new role, because you are unlikely to have the
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same view of the organization five or six weeks down
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the line that you have maybe in.
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Your first two weeks.
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And so it really is a lot to take in
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and there are a lot of different things you may
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need to think about. But that's kind of the middle
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part of the book, which looks like, Okay, what are
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some of the interventions that executives can apply if they
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want to do this properly. But before we get there,
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I think we also need to spend a bit of
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time figuring out why so many of those executives are
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failing and how come that despite all the wonderful competencies
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and the experiences that they have, they seem to be
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not really to many making it successfully.
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Absolutely, And one of the key points that you brought up, Navid,
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was that a lot of people, you know, individual contributors,
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they excel, they take pride in their work and their
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top performers, and based on that excellence, they are promoted.
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But now there are two forks to it.
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One is that they've not been onboarded or trained or had.
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Experience as a leader.
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And I call it as a leader is because manager
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is okay, you can have a title, but leader.
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Is someone who leads.
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By listening, who leads by modeling the behavior they wanted
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their employees. So they're not being trained and now all
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of a sudden a gap opens up.
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Oh, how can I intllgate all the work?
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Because that's how the icy or the individual contributor brain.
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Has been looked at that how am I showing what
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I'm doing? How am I bringing value?
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And then of course, there's the second dynamics as to
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how the peers view them, because they may know or
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have the hesitation or resentment that I did the work. Also,
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how come this other person got promoted? So they're multiple dynamics.
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So going back to your question, let's explore that a
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little bit.
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Sure, Sure, I mean again, there are people who are
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better qualified than I am. Amy Gallo is one of them,
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who's written a fabulous how a Business review article on
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this so managing former peers. But if I wanted to
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kind of you cite some of what she's been cooking
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up and what I have seen.
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What works is a combination of the following. So the
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first one is, if you are that individual who has
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been promoted to lead your former peers, you need to
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signal the transition quite consciously. So let's assume you know,
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de Via, you and I have been those colleagues and
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for whatever reason, I have been the lucky one that
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gets chosen to lead the entire pack.
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Now, so let's say we were a team of seven,
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and so firstly I will have to backfill my own
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position from you know, my own role. But also I
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now have six dark reports that used to be equal
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pierced to be.
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So that means that.
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You know, I need to not necessarily suggesting that I
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need to send out an email to all of you
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to say under boss now, but really it's really important
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that you know, I have a formal conversation with all
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of you to you know, signal the fact that I
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am now in charge and maybe also shared a little
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about how I expect our team to proceed from here on.
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The first advice that anic Alo gave back when I
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think it was in twenty twelve and she wrote that
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famous article was that, you know, her suggestion was to
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tread likely at first, meaning I may have a ton
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of ideas about how I would love.
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To lead this team, but I am well.
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Advised if I do not introduce any major overhauls right away.
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So if I completely throw out of the window all ways.
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Of working and kind of you know, sad from a
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clean slate of paper, that is probably not a good
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idea unless the team is significantly underperforming, the ship is
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about to hit the iceberg, and someone really needs to,
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you know, take drastic charge and bring about like substantial change.
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And then it's all about establishing my authority, meaning again
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demonstrating that I'm in charge. Doesn't mean making a show
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off my newfound authority, but it's really about taking actions
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and communicating in ways as to how I would like
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to work with all of you now as your new leader.
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And one of the best ways she suggests is what
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we did very well at GE. It's called an executive
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assimilation session or a new leader assimilation, which is a
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structured format where the dark reports send their questions into